Staples - Won't exchange Logitech M705 mouse
I purchased the Logitech M705 mouse on August 20th.It's been about a month and half and the mouse has already stopped working.
Staples has a 30 day return/exchange policy. The manager at the Prince George Staples refused to take back the mouse even though it had stopped working. The cashier also told me that it would have been covered if i purchased their "extended coverage warranty". I understand their 30 day return policy but I didn't understand why they couldn't take back the mouse.
The product was clearly defective. Why should it be the consumer's responsibility for a defective product when the mouse was used a few times within the two month period since purchase.
The "it is your problem" attitude from Staples is ridiculous.I will never shop here again.
Review about: Staples Cashier.
Reason of review: Damaged or defective.
Monetary Loss: $45.
Preferred solution: Full refund.