Bought a Seagate 5 TB and it went dead after 2 1/2 months. I took it back to the store today and was not allowed to return it even though it had a two (2) year warranty!
The woman told me that there was a two (2) week window to return and that I would have to go directly to SEAGATE! she also told me to READ the sign, well there are signs on every square inch of the place. If I have to do returns on my own I may as well gone to AMAZON or COSTCO which has a great return policy.
I will never buy another thing from STAPLES. I will buy online, much quicker and better return policy.
Reason of review: Damaged or defective.
Monetary Loss: $129.
Preferred solution: Full refund.
I didn't like: Lack customer focus.