We ordered a computer online at Staples for my husbands mom and they gave us a hard time because we ordered on our credit card and shipped it to her house. So after jumping through hoops providing a copy of our drivers license and credit card and making numerous phone calls to them to straighten out the problem, they sold the computer to someone else.
Needless to say we are pretty pissed and are never shopping at staples again. We didn't really shop there much to begin with so no big loss.
They are way over-priced usually anyways, but they won't be getting our business again. Thanks for the terrible customer service Staples!