Product: Staples Repair Clear all filters (0 of 27 reviews match)
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I had a slow computer and brought it to the Staples in Columbia, SC which is about 40 miles away. It took several weeks to get the computer back. Initially they said that they had an issue with 1 program on the computer and could not figure out how to put that...
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Anonymous
Former_Tech

Sir, No company at any time in my 25+ year experience has ever been "responsible" for DATA. The biggest lesson/experience of my life I experienced 1st hand was due to a case I...

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Staples Repair
#418831
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I took my computer to Staples in Lincolnton NC, to get a BIOS battery changed, because I had a "System Battery Voltage Low" message that came up before the computer booted up. Staples said it was a virus and charged me $149.99 to fix. They didn't fix the computer,...
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Nostaples
Nostaples

As of the morning of 4-17-2013, on the phone with the 800 customer service, they were rude and said the final offer with a rebate card and hung up on me. As of the evening 4-...

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Staples Repair
#401317
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wanted upgrade sp > W7 and 2003 > 007 - charged me over $350 - tech came out and claimed it would cost another $69 to transfer data - told him no way and he called store and they told him to do the job and transfer the data - looked like a scam to me - 4 hrs later...
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Anonymous
EasyTechExpert

First off, sorry you had the bad experience. But I\'ve worked at Staples long enough and been through enough required training courses that I know more than most would about f...

IHateStupidCustomers
IHate***Customers

with how retarded you sound, they probably had a hard time understanding what you needed them to do.

Product
Staples Repair
#345813
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2 weeks ago I took my laptop in for a repair because of BSOD, staples said they would firstly run diagnostics that would be done by the end of the day, 2 days later they phone and say that it needs a new harddrive "yeah right" I at home had diagnosed it as memory, they...
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Anonymous
StaplesInsider

Firstly, as a past tech for Staples and other Retailers such as Office Depot and Best Buy, Staples is by far the most hellacious of them all. To address your question of how l...

Anonymous
StaplesInsider

Firstly, as a past tech for Staples and other Retailers such as Office Depot and Best Buy, Staples is by far the most hellacious of them all. To address your question of how l...

Hollywood,Maryland
Product
Staples Repair
#339637
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I took my computer in for a tune up. I was told that what my computer was experiencing was a virus, so I agreed to the virus removal plan and to have a new security plan installed on my computer as the one I had wasn't working well apparently. I was promised my...
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Anonymous
Some1

I heard caps lock is cruise control for cool...btw maybe you just didn\'t understand them bONNY PLUTA because you no speaky da engrish.

Anonymous
bONNY PLUTA

DONT TAKE UR COMPUTER TO STAPLES TO GET FIXED BECAUSE THEY LIE AND DONT KNOW WHAT THERE DOING . UNSATIFIED COSTUMER

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Staples Repair
#335224
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Store # 0088 Lancaster, CA 93536 Associate 1211016 I took my laptop in because it would not boot up. They ran a dignostic for $69.99 and said it was the mother board and for an additional $300.00 they would replace it. I told them for $369.99 I would buy me a...
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Anonymous
Derp

the $69.99 You ended up not paying, that much i can promise. The diagnostics are refunded, however if the tech didn\'t specify that the depot repair is a flat rate, that\'s ...

IHateStupidCustomers
IHate***Customers

you barely sound like you know what you\'re talking about.

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Staples Repair
#326553
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I went there to fix my computer, they charged me $76 to run a full diagnostics" on told me that money will be deducted from my repair cost. After they ran their "full diagnostics" they told me that my computer only needs power supply and additional ram to boost the...
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IHateStupidCustomers
IHate***Customers

even though it seems crappy that it was so much money in the end, please reread your post. the diagnostic fee will be put towards a repair, not towards parts.

Anonymous
MT

The way you described what happened tells me you don\'t know the whole story. I\'ve got 10 years in IT and never heard of a drive port. Either you are getting the run around...

Product
Staples Repair
#311081
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I came into Staples this morning with an Ad from the paper. I wanted to get a specific $1.00 item. If it's an Ad or Promo item i'm assuming the associate should know where it is. I was never greeted and i had to actually find an associate to help me locate...
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Anonymous
Common Sense

Ok, first of all, Staples doesn\'t care about your type of customer because you came in for a 1 dollar item. Staples main business is in computers and tablets, not 1 dollar of...

Anonymous
Rose

Actually I work for staples and I am the door greeter.

Product
Staples Repair
#292880
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I bought an HP laptop with extended warranty. I was told by the store manager that pushed the extended warranty that if I bought the 3 yr that in reality it would be a 4 yr because it EXTENDS HP's 1 yr warranty. After a year I started having major issues with the...
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mbuford
mbuford

Hi Ted. I saw your post and I\'m sorry things didn\'t go well. I\'d like to look more closely at your claim experience. Would you mind sending an email to maria.buford@assuran...

Anonymous
duh

Nothing the sales team says to you matters in these cases of warranties. The only thing that matters is what is written down and traceable in the computer system.

Cambridge,Minnesota
Product
Staples Repair
#279569
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Staples in Hermitage, PA has a sign stating that virus removal 'starts at $69.99'....but the price is actually 149 or more because of extra fees. A manager told me this morning that 1500 stores have the same sign! So they get the customer in the door with one price...
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Anonymous
Anonymous

Much too late but most of those services are overpriced. With a little research, you can probably do everything yourself for little to no cost with little effort. Just google ...

Staples Tech
Staples Tech

I believe what you are referring to is the \"Computer repair or diagnostic\" sign that states \"Starting at $69.99\" and the first thing below it is the diagnostic, which is t...

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Staples Repair
#255955
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