Product: Staples Repair Clear all filters (27 of 27 reviews match)
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SHOP ANYWHERE BUT STAPLES
I ordered a laptop for my daughter who lives in the middle of nowhere. Her laptop and died and she was in desperate need in order to stay current with her on-line college. The laptop arrived. The disk drive DID NOT WORK! She could not even load her programs. She...
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Anonymous
Anonymous

So the disk drive didn't work and the first step taken was to take it to a computer repair shop not try and return the computer to staples and see about getting it replaced? T...

1.0
Product
Staples Repair
I didn't like
  • Being treated like i was non-existent
#794605
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Took my computer into the Preston Road store in Dallas for repairs with a hard drive error code. Spoke to tech who said they would install hard drive free if purchased in store starting at $59 but needed to check it out (said did not want to go over $100 as I would...
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2.0
Product
Staples Repair
I didn't like
  • Incompetence that cost me money
#646880
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I spent over 100.00 to have spyware removed and returned home to still have popups when I would open web pages. I took it to another local company and they removed the spyware properly and told me it wasn't fixed properly at the Staples store. I would recommend to...
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Anonymous
Tyler Morg

I work at staples and I would never trust my coworkers or any staples to put my computer at more risk. Staples may do mostly everything but i promise you don't buy the compute...

Anonymous
Millete

Amen..My local Staples has been trying to find a "Certified Technician" for months now. I wonder who may have attempted to fix yours. I have been a technician for over 25 year...

2.5
Product
Staples Repair
I didn't like
  • Expensive
#588686
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I took my computer into Staples because it crashed. They said fixing it would be no problem. The sales clerk talked me into buying the 1 year warranty. That supposedly covered all software and hardware problems. My bill was over 200 bucks. Less than a month my...
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Anonymous
Anonymous

You'll be lucky to get your computer back fixed. I've had more problems with one purchase with Staples to last a lifetime including their supposed warranty plan.

Anonymous
Cindy

I had purchased laptop with extended warranties. From the start I had issues with laptop. I had repeatedly brought laptop in the staples store. Where there techs looked at it ...

1.5
Product
Staples Repair
I liked
  • Helpful manager
I didn't like
  • Misrepresentations in listing
  • No refund offered
#567243
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Bought my HP Pavilion G7 Laptop during their 2012 Black Friday sale. Bought the extended warranty along with the computer. Recently it has failed to illuminate the monitor, unable to use the computer. Called the local store and was told that they do not have a record...
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1.0
Product
Staples Repair
#552543
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Took my laptop computer into Staples because the DVD drive wasn't reading disks. 2 days go by and finally someone calls to explain that our graphics card is not working and that they don't know how to fix it. The grad ice card was working fine when I dropped it off. I...
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Product
Staples Repair
#529402
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Took the computer to the Staples that is convenient to my work on Turnpike Street in North Andover. They where shocked about the time it took to set up my computer and they said the set-up was a mess. Much more professional group in North Andover. They willing to...
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Staples Bedford, Massachusetts
Product
Staples Repair
#516820
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Plan and simple DO NOT BUY THIS SCANNER. After using the older version for about a year I dropped it and can not be repaired because the company does not repair them. They of course tried selling me another one. As a gift my girlfriend purchased one for me at Staples....
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Product
Staples Repair
#493291
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Worst experience I've ever had. I brought my computer in with physical damage to my keyboard. The computer ended up needing to have things replaced to it. I also requested that the CD tray be replaced. They fixed my computer but did not fix the CD tray. After that they...
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Anonymous
Anonymous

I find this post funny in the effect that 2 issues which were seperate and yet while acknowledging the first was taken care of the second was not. when video issues are happen...

Anonymous
Anonymous

Video driver crashes can be driver specific or even situation specific. Without doing EXACTLY what you did when you saw the message, they may never have that issue occur.

Product
Staples Repair
#487875
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The complaints made on this site are, a vast majority of the time, outrageously unreasonable and downright invalid. I would like to address, in particular, the complaints about EasyTech and more particularly PC Repair Services. Some of the most common posts I see are...
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Anonymous
Anonymous

I was a General Manager at Staples and we have to make 2 to 3 thousand dollars a week on tech services so Yes sometimes I had my Easy Tech Associate Lie to customers and charg...

Anonymous
Anonymous

Work in Copy Center and Cross Trained in Easy Tech , Completely know what your talking about , Some customers just think that they are right no matter what , and that technolo...

Product
Staples Repair
#478662
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