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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

Staples won't honor their own price match policy. Called the 800 number for Staples and asked about price matching to on an identicalal item.

Was put on hold a few minutes, told it was approved but that a Staples rep would have to call me in 24 hours to re-approve. Would only give me a "draft" order number and wouldn't let me pay over the phone. Couldn't explain why they would make me wait a day to sell me the item. Staples doesn't follow their own price match policy from what I experienced.

Stop making false and misleading claims or else don't offer price match folks. You are disingenuous.

This person wrote the review because of pricing issue at Staples. Reviewer claimed that he or she wants Staples to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

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