Product: Staples Customer Care Clear all filters (0 of 49 reviews match)
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Staples - Satisha k. Employee

Happen 7/16/18 in store with satisha k. Stire glenmont ,md on Georgia aveWk dept for fax and copy section. I was extremely upset what she did and said to my mom.i need talk to David butin in stead aberham b.
2.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Staples Customer Care
#1307091
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They have the absolute worst customer service of any company I have ever dealt with. Every single department is full of incompetent idiots. I placed an order online through the copy and print center for one day service. At 10 minutes before closing I got an email...
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1.7
Product
Staples Customer Care
#1210404
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I ordered wedding invitations that I designed myself and they sent me LESS THAN HALF my order and I've had to call them 3 times to get them to do something about it.Finally I got someone on the phone to help me and was supposed to have received them yesterday. So I...
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Staples Customer Care
#1142698
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I bought the 12 cans of Electronic Cleaning and 2 boxes of Monitor cleaning on10/7/17, when I bought the cashier didn't put item to my reward member, then transaction need to redo by returning, and start a new transactions again.Cashier didn't give me the new receipt...
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Anonymous
gary

At least I received a discount on my merchandise. When I saw their rate and minimum $2.00 payment i cancelled my card. Their customer service is the worse because there is non...

Anonymous
Anonymous

The customer service is very poor. This will not do no good to their business. I went to the store in person. Staple at Ellesmere road. I had a long waiting time to get someon...

1.0
Product
Staples Customer Care
#1115112
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I placed an order for a stamp pad and made an error in the email address.I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked to...
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3.4
Product
Staples Customer Care
I liked
  • I have purchased many items from staples before
#1098524
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Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...
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Anonymous
Anonymous

Are you familiar with the phrase "sales tax"? Not exactly a new thing.

Anonymous
Anonymous

Says estimated tax amount at check out as with all places you purchase online with. But whatever, don't let the door hit you on your way out!!

1.5
Product
Staples Customer Care
#1089363
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I just spent the last hour at a staples store in Great Falls, MT. I first checked online, and the item I wants stated "2 in stock"....so I got to the store, wait around for 15 mins, trying to flag someone down, and out of the 3 workers I tried to stop, they ignored me...
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Staples Customer Care
#1078752
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Besides all the hoops they make you jump thru to get their rewards, they have the checkout counter set up so you have to walk around a 15 ft shelf full of *** they're trying to sell you, then about 15 ft.back down towards the checkout counter, like a maze. It's all...
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Staples Customer Care
#1076568
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I purchased two office chair on line from Staples.com. After it was delivered I did not open the box because I found better chair then the one I purchased from Staples. Took the item to the store for returning it. The store refused to take back. Finally I had to call...
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Anonymous
Anonymous

Return doesn't begin processing back to the credit card until the chair reaches the facility and is received. Once it is no longer in transit, the refund will appear within 72...

Anonymous
Anonymous

Soooooo if the item has been returned to their warehouse, simply call them, they look into and get you your refund back. What's the issue? Not really that hard, but of course,...

2.0
Product
Staples Customer Care
#1059436
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I took puter in for a virus issue May 2017 and they informed me that my virus protection was expiring soon and said I should renew "in store" never on line better.K. I told them go ahead pickup up puter 24 hrs. later they were to call me when done, but never did, I...
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Anonymous
Anonymous

When you renew in store, you get the free virus removals, because it sounds like you had Virus Shield. If you renewed through the antivirus website, you didn't get the free re...

Anonymous
Anonymous

Just a few questions. They are a "ripe" off? What exactly does that mean? And what is a "putter"? I didn't know Staples sold golf clubs!!

1.0
Product
Staples Customer Care
#1050393
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