Product: Staples Customer Care Clear all filters (46 of 46 reviews match)
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I bought the 12 cans of Electronic Cleaning and 2 boxes of Monitor cleaning on10/7/17, when I bought the cashier didn't put item to my reward member, then transaction need to redo by returning, and start a new transactions again.Cashier didn't give me the new receipt...
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Anonymous
Anonymous

The customer service is very poor. This will not do no good to their business. I went to the store in person. Staple at Ellesmere road. I had a long waiting time to get someon...

1.0
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Staples Customer Care
#1115112
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I placed an order for a stamp pad and made an error in the email address.I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked to...
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3.4
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Staples Customer Care
I liked
  • I have purchased many items from staples before
#1098524
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Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...
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Anonymous
Anonymous

Are you familiar with the phrase "sales tax"? Not exactly a new thing.

Anonymous
Anonymous

Says estimated tax amount at check out as with all places you purchase online with. But whatever, don't let the door hit you on your way out!!

1.5
Product
Staples Customer Care
#1089363
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Staples Customer Care Review

#997259
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
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Staples Customer Care Review

#891890
1.3
Details
I should read before stand by at this store I will never doing again and i will tell all my friends and family don't buy nothing in this store they are so agresive and dishonest I try the one on Harlem and on clark both have a terrible service if you don't want waste money, time and get mad don't use this store
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I just spent the last hour at a staples store in Great Falls, MT. I first checked online, and the item I wants stated "2 in stock"....so I got to the store, wait around for 15 mins, trying to flag someone down, and out of the 3 workers I tried to stop, they ignored me...
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Staples Customer Care
#1078752
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Besides all the hoops they make you jump thru to get their rewards, they have the checkout counter set up so you have to walk around a 15 ft shelf full of *** they're trying to sell you, then about 15 ft.back down towards the checkout counter, like a maze. It's all...
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Staples Customer Care
#1076568
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I purchased two office chair on line from Staples.com. After it was delivered I did not open the box because I found better chair then the one I purchased from Staples. Took the item to the store for returning it. The store refused to take back. Finally I had to call...
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Anonymous
Anonymous

Return doesn't begin processing back to the credit card until the chair reaches the facility and is received. Once it is no longer in transit, the refund will appear within 72...

Anonymous
Anonymous

Soooooo if the item has been returned to their warehouse, simply call them, they look into and get you your refund back. What's the issue? Not really that hard, but of course,...

2.0
Product
Staples Customer Care
#1059436
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I took puter in for a virus issue May 2017 and they informed me that my virus protection was expiring soon and said I should renew "in store" never on line better.K. I told them go ahead pickup up puter 24 hrs. later they were to call me when done, but never did, I...
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Anonymous
Anonymous

When you renew in store, you get the free virus removals, because it sounds like you had Virus Shield. If you renewed through the antivirus website, you didn't get the free re...

Anonymous
Anonymous

Just a few questions. They are a "ripe" off? What exactly does that mean? And what is a "putter"? I didn't know Staples sold golf clubs!!

1.0
Product
Staples Customer Care
#1050393
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Staples - Renege on toner guarantee
stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website.Asked for separate color & black cartridges at the advertised combo pack price (they were in stock!). Clerk said no (and with an attitude too!) . Told him that...
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Anonymous
Anonymous

As the previous person posted. The item you are pointing out is ink not toner. So is your complaint about ink or toner? Secondly, not all the ink as an "in stock guarantee". E...

Anonymous
cody

Cannon is Ink is not toner

1.5
Product
Staples Customer Care
I didn't like
  • Staples
#1050094
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Every time I go into staples the same rep is where I get downloaded material. I let first time slid over some photos that I was not satisfied and at that time said it was the best he could do over 20$ with a 8/10$ service fee. Took back later got another person and...
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Letitgo
Letitgo

Huh?!?! Having a hard time understanding what you consider English!!

2.0
Product
Staples Customer Care
#1026187
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As someone who spent several years working for Staples, i was sorry to see how far their service has fallen. Like their stock. I realize a lot has moved to online but if you are going to keep a store open it should be run sell. Stores like this one really hurt the...
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1.0
Product
Staples Customer Care
#1021508
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