Staples canceled my rebate on downloaded software because the UPC number was incorrect.
Staples offed a rebate on an product identified only by its "item number" (1204258)
The product is a software package delivered by download and enabled by a registration key delivered by email.
When I tried to exercise the rebate on my purchase of the identified product I was told that my rebate request was rejected because the product didn't have the correct UPC number.
For the "life of me" I can't imagine where to find the "UPC Label" in the delivered download or the email.
I have heard that only half of the people intending to exercise a rebate actually send it in. I wonder how many that do exercise a rebate will take the time to clear an irrelevant issue such as this?
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Software Package
- Review category
You May Also Like
- "Microsoft Corporation are fools for cancelling Windows XP. Windows XP was the best version of Windows ever made . It makes my sad that an Operating System that ran for..."
- "I ordered a laptop for my daughter who lives in the middle of nowhere. Her laptop and died and she was in desperate need in order to stay current..."
- "Claimed to be from Microsoft and my computer was locked by Microsoft. Not true since we restarted the computer and it worked fine. I have sent the case to Microsoft and..."
- "I first received an e-mail stating my business had been reviewed. It showed a mediocre rating by the CEO of MyLife, whom I have never met not had any..."
- "I purchased Martha Stewart Living kitchen cabinets with Home Depot in Atascadero, CA in May 2014. The upper cabinets were white high gloss laminate called "Picket Fence". The original..."
- "My wife and I recently paid $5,000 in cash to Marlena Martin and she promised my wife a title. However someone else was crowned. My wife and I tried to..."
- "My girlfriend and I checked into the Comfort Inn in Mt. Airy, N.C., only to find bed bugs in the room. With nowhere else to go, we were put..."
- "Your store in NJ did honor the $ 300.00 gift card which was given to me from Chicago store for purchasing the $ 6000 worth of furniture last year and..."
- "I ordered a trailer hitch, ball and wiring system all in one combo on Monday the 17th from etrailer.com. My card was charged immediately. They sent me an email 3..."