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Please consider the following a summary of events pertaining to the nature of my complaint in which my relentless digging uncovered possible fraud/theft, removal of customer rights as an shipper/owner of contents shipped without knowledge, a procedure system that...
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Anonymous
You need life alert

No, the shipping label has to be completed before the payment ticket even prints out. So it was complete before you paid, even if they hadn't stuck it on there yet. Quit hunti...

Anonymous
Come on now

Why not post this on their FB page again? I know a ton of people enjoyed that last time, along with you screaming "such cruelty!!!" every time they pointed out the obvious. Pl...

1.0
I didn't like
  • Communication negligence
  • Refusal to submit requested procedural documentation
  • Refusing to take responsibility
#1258109
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Staples - Ink rewards Scam
Staples - Ink rewards Scam
There seems to be some aggressive comments on here, attacking customers who are criticizing the rewards program. The ink and toner recycling program is so poorly executed it appears to be fraudulent. 1. Recycle rewards in store, customer service rep misrepresents the...
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Anonymous
Anonymous

Lmao!!! You have far too much time on your hands.

#1229625
Reply to reviews
Staples cancelled a 'paid  for' order claiming 'out of stock' but had immediately re-listed the item at a higher price.
Staples cancelled a 'paid  for' order claiming 'out of stock' but had immediately re-listed the item at a higher price.
Staples cancelled a 'paid  for' order claiming 'out of stock' but had immediately re-listed the item at a higher price.
Staples cancelled a 'paid  for' order claiming 'out of stock' but had immediately re-listed the item at a higher price.
I accessed www.staples.com and ordered and paid for a Xerox Workcentre 6027.NI All-in-One color LED Laser printer on November 22, 2017. The printer was advertised on line for 169.99. Exhibit (Staples Exhibit-1 20171122 Order Confirmation.pdf) Confirmation was displayed...
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Anonymous
Gene

Same happen to me. Iam done with Staples.Very unprofessional and a nasty customer service department.

2.4
I liked
  • Local store manager assisted me with compromise
I didn't like
  • Noncaring attitude of online customer service
#1154839
Reply to reviews
Show

Will never use Staples again- adios

Will never use Staples again- adios
Will never use Staples again- adios
Will never use Staples again- adios
Will never use Staples again- adios
Sorry to inform you....it was last time I used your co services...I ordered 5 sets of copies of architectural drawings...2 of them are incomplete, and ALL are done in a very poor quality!! with some pages cut in half !!! Missing half of the drownings and pages!!! Some pages were just pulled and looked like garbage!!! Very dissapointed after spending $390.00!!!!! Unbelievable!!!!
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1177093
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They have the absolute worst customer service of any company I have ever dealt with. Every single department is full of incompetent idiots. I placed an order online through the copy and print center for one day service. At 10 minutes before closing I got an email...
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1.7
#1210404
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Same thing happen to me this week. I placed an order with Staples on Monday and the item was supposed to arrive the next day well of course it never arrived and they sent my item back to the company without a email notification. I am pissed because they do this every...
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Anonymous
Meguy

Stop lieing. You are pathetic!

1.0
I didn't like
  • Customer service
#1235923
Reply to reviews
On multiple occasions I have tried to get a price match. The Staples employees (in store, over the phone, and online) will refuse the price match, direct you to a different department, or tell you they have price matched and not grant it. Recently I ordered an item...
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#1263038
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During the purchase of printer paper I was advised to "be sure and get the paper" that has the rebate offer. Fast forward I get a card indicating I have a $36 credit. As it turned out I relocated to another part of the Arizona. As I needed new supplies for my Real...
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Anonymous
Anonymous

You must be stupid! Rewards and Rebates are not the same thing. Learn to read your stuff before making such stupid comments!

2.1
#1229293
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I purchased your 1st shredder in Sept.2017, 5 months later it just stop working period.( would not turn on at all.) After taking it back to your store in march 2018 and exchange for a new one(same model) and had to buy a two year warranty, it has been 1 week and this...
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Anonymous
Anonymous

So instead of crying about it why not purchase a different brand and stop messing around and buying the cheapest and crappiest. Oh, I know why, you wanted to save money. Ever ...

Anonymous
Anonymous

SAME

#1207835
Reply to reviews
I replied to an email from Staples back in early January, where they said that they were offering 45.00 rebate on a case of printing paper. They said it was an "easy rebate." I purchased the paper, and submitted for my rebate on or about January 20th. The email that...
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Anonymous
Anonymous

If it was a scam, the company would have been caught ages ago. But fun fact: Staples stopped the rebates because their customers are too stupid to submit them right, and kept ...

#1230886
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