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On multiple occasions I have tried to get a price match. The Staples employees (in store, over the phone, and online) will refuse the price match, direct you to a different department, or tell you they have price matched and not grant it. Recently I ordered an item...
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#1263038
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Please consider the following a summary of events pertaining to the nature of my complaint in which my relentless digging uncovered possible fraud/theft, removal of customer rights as an shipper/owner of contents shipped without knowledge, a procedure system that...
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Anonymous
You need life alert

No, the shipping label has to be completed before the payment ticket even prints out. So it was complete before you paid, even if they hadn't stuck it on there yet. Quit hunti...

Anonymous
Come on now

Why not post this on their FB page again? I know a ton of people enjoyed that last time, along with you screaming "such cruelty!!!" every time they pointed out the obvious. Pl...

1.0
I didn't like
  • Communication negligence
  • Lack of documentation regarding required insurance
  • Refusal to submit requested procedural documentation
#1258109
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Same thing happen to me this week. I placed an order with Staples on Monday and the item was supposed to arrive the next day well of course it never arrived and they sent my item back to the company without a email notification. I am pissed because they do this every...
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Anonymous
Meguy

Stop lieing. You are pathetic!

1.0
I didn't like
  • Customer service
#1235923
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I replied to an email from Staples back in early January, where they said that they were offering 45.00 rebate on a case of printing paper. They said it was an "easy rebate." I purchased the paper, and submitted for my rebate on or about January 20th. The email that...
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Anonymous
Anonymous

If it was a scam, the company would have been caught ages ago. But fun fact: Staples stopped the rebates because their customers are too stupid to submit them right, and kept ...

#1230886
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Staples - Ink rewards Scam
Staples - Ink rewards Scam
There seems to be some aggressive comments on here, attacking customers who are criticizing the rewards program. The ink and toner recycling program is so poorly executed it appears to be fraudulent. 1. Recycle rewards in store, customer service rep misrepresents the...
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Anonymous
Anonymous

Lmao!!! You have far too much time on your hands.

#1229625
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During the purchase of printer paper I was advised to "be sure and get the paper" that has the rebate offer. Fast forward I get a card indicating I have a $36 credit. As it turned out I relocated to another part of the Arizona. As I needed new supplies for my Real...
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Anonymous
Anonymous

You must be stupid! Rewards and Rebates are not the same thing. Learn to read your stuff before making such stupid comments!

2.1
#1229293
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Staples - Poor service

On 4/5 i went into stapels new london,ct store to have to laminations done. One of them my insurance card, was cut in half when triming, then relaminates it. Then i was charged an extra 1.19 because it was done right away. Was never told about any extra charge. So my lamination was damaged and was charged an extra fee!!! WONT BE BACK TO THIS STORE!!
#1226891
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We purchased a computer and camera from Staples, one item at the store and one item online (which we picked up at the store). The camera was purchased online and broke 5 weeks later. The store told us they were not responsible for online purchases. We contacted Staples...
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Product
#1223326
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They have the absolute worst customer service of any company I have ever dealt with. Every single department is full of incompetent idiots. I placed an order online through the copy and print center for one day service. At 10 minutes before closing I got an email...
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1.7
#1210404
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I purchased your 1st shredder in Sept.2017, 5 months later it just stop working period.( would not turn on at all.) After taking it back to your store in march 2018 and exchange for a new one(same model) and had to buy a two year warranty, it has been 1 week and this...
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Anonymous
Anonymous

So instead of crying about it why not purchase a different brand and stop messing around and buying the cheapest and crappiest. Oh, I know why, you wanted to save money. Ever ...

Anonymous
Anonymous

SAME

#1207835
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