Same thing happen to me this week. I placed an order with Staples on Monday and the item was supposed to arrive the next day well of course it never arrived and they sent my item back to the company without a email notification. I am pissed because they do this every...Read more
I didn't like
- Customer service
I replied to an email from Staples back in early January, where they said that they were offering 45.00 rebate on a case of printing paper. They said it was an "easy rebate." I purchased the paper, and submitted for my rebate on or about January 20th. The email that...Read more
There seems to be some aggressive comments on here, attacking customers who are criticizing the rewards program. The ink and toner recycling program is so poorly executed it appears to be fraudulent. 1. Recycle rewards in store, customer service rep misrepresents the...Read more
During the purchase of printer paper I was advised to "be sure and get the paper" that has the rebate offer. Fast forward I get a card indicating I have a $36 credit. As it turned out I relocated to another part of the Arizona. As I needed new supplies for my Real...Read more
Staples - Poor service
On 4/5 i went into stapels new london,ct store to have to laminations done. One of them my insurance card, was cut in half when triming, then relaminates it. Then i was charged an extra 1.19 because it was done right away. Was never told about any extra charge. So my lamination was damaged and was charged an extra fee!!! WONT BE BACK TO THIS STORE!!
We purchased a computer and camera from Staples, one item at the store and one item online (which we picked up at the store). The camera was purchased online and broke 5 weeks later. The store told us they were not responsible for online purchases. We contacted Staples...Read more
They have the absolute worst customer service of any company I have ever dealt with. Every single department is full of incompetent idiots. I placed an order online through the copy and print center for one day service. At 10 minutes before closing I got an email...Read more
I purchased your 1st shredder in Sept.2017, 5 months later it just stop working period.( would not turn on at all.) After taking it back to your store in march 2018 and exchange for a new one(same model) and had to buy a two year warranty, it has been 1 week and this...Read more
Staples - Very poor customer service
Bought item on line for almost 300.00, took money from my bank, I waited till day when item was to arrive, only to find out they cancelled my order. Called them and talked to a very rude lady in customer service.Still haven’t received my money back. I will never buy any thing from Staples.
Staples - Twizzlers were hard and stale
Container bought today at Queens store on Roosevelt Ave. Twizzlers were stale and hard. Please do something about this.
Do you have something to say about Staples? What happened? What can we help you with?