I spent 234.36 yes I checked on prices asking her if it rung up the sell the sell price and did this a few times as time went on she acted very angered but in time before I had items that were on sell ring up as reg price. no person should get mad as I was doing what I...Read more
I didn't like
- Way i was treated
I got a Staples Reward Card and everytime I tried to use it at Staples, they could not get it to work, check the balance and would just shrug their shoulder like "we don't know". Now, the card is expired and with fees being charged on it my balance is $0. Staples...Read more
I ordered a computer at a sale price. Staples filled my order at the full price without asking me if that was ok to do that. My bank sent me a message asking me did I order a computer at their higher price. I said no. When I call them about trying to charge my account...Read more
I forgot to use a coupon and I called the store (in Dublin, Ohio) to ask if I could use the discount if I come back with the receipt and they said “Certainly”. So I took the time to drive all the way there and at the customer service I was told that the only thing they...Read more
Staples - Never again ...
I’m done with Staples. The store in Clermont, Florida is the worst. Tried to print a 4-page document but the self machines were broken. Ask if the print guy could print it. He said it will be over an hour and cost more. I spoke with the manager JAY FELLOW who acted like he really did not care. What great customer service.
Went to the brunswick store 3 times for the same job. Staff at the copy & print desk were not helpful, acted like theg did not want to wait on customers or care if they did. All 3 times, I was told something was not working. Email was dowm, color machine was down and...Read more
Hello, I am a Fort Lee NJ resident and been for over 10 years store customer,the staff is great,but what is *** me of that all the time i by printer cartridges ,it has to interfere my work by saying that the cartridges are a Counterfit ?! I have a HP Photosmart 6520...Read more
Staples - Satisha k. Employee
Happen 7/16/18 in store with satisha k. Stire glenmont ,md on Georgia aveWk dept for fax and copy section. I was extremely upset what she did and said to my mom.i need talk to David butin in stead aberham b.
On multiple occasions I have tried to get a price match. The Staples employees (in store, over the phone, and online) will refuse the price match, direct you to a different department, or tell you they have price matched and not grant it. Recently I ordered an item...Read more
Please consider the following a summary of events pertaining to the nature of my complaint in which my relentless digging uncovered possible fraud/theft, removal of customer rights as an shipper/owner of contents shipped without knowledge, a procedure system that...Read more
I didn't like
- Refusing to take responsibility
- Communication negligence
- Lack of documentation regarding required insurance
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