I recently visited two different Staples.. one in Bridgehampton NY.. the story was filthy. when I asked if the cleaning crew didn't show up I was told there was none and that employees did the cleaning.. well clearly they did not. and two managers were in the store.....Read more
The company emailed me a 25 dollar coupon if I spent 75 dollars by September 9. (one order). Late last night September 9 I started to order. I checked my shopping cart and I was short of the 75 dollars. The space for the coupon was on the checkout. I went and ordered a...Read more
I didn't like
- Bad policys
In May 2013 my checking account was drained by a scammer for 4300 dollars I didn't know the person that did this to me and the bank never tried to help me with this it turned my life around and I'm still pissed no one helped me i still have all the info from this. I no...Read more
Staples - Terrible manager
Hi, I was just a customer at the print shop in Jersey City and the manager Tim Burton treated me very inappropriately. He refused to help to me. Perhaps because i was a young Woman. I will be reaching out to my attorney to discuss this issue further. You should not hire people like this at your Hey company even more those that are in the service area.
I spent 234.36 yes I checked on prices asking her if it rung up the sell the sell price and did this a few times as time went on she acted very angered but in time before I had items that were on sell ring up as reg price. no person should get mad as I was doing what I...Read more
I didn't like
- Way i was treated
I got a Staples Reward Card and everytime I tried to use it at Staples, they could not get it to work, check the balance and would just shrug their shoulder like "we don't know". Now, the card is expired and with fees being charged on it my balance is $0. Staples...Read more
I ordered a computer at a sale price. Staples filled my order at the full price without asking me if that was ok to do that. My bank sent me a message asking me did I order a computer at their higher price. I said no. When I call them about trying to charge my account...Read more
I forgot to use a coupon and I called the store (in Dublin, Ohio) to ask if I could use the discount if I come back with the receipt and they said “Certainly”. So I took the time to drive all the way there and at the customer service I was told that the only thing they...Read more
Staples - Never again ...
I’m done with Staples. The store in Clermont, Florida is the worst. Tried to print a 4-page document but the self machines were broken. Ask if the print guy could print it. He said it will be over an hour and cost more. I spoke with the manager JAY FELLOW who acted like he really did not care. What great customer service.
Went to the brunswick store 3 times for the same job. Staff at the copy & print desk were not helpful, acted like theg did not want to wait on customers or care if they did. All 3 times, I was told something was not working. Email was dowm, color machine was down and...Read more
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