I was a office admin. and when I started at my company I was told we were using Staples for our supplies.
I tried to continue and realized the customer service was HORRIBLE! They didn't send the products I ordered but instead a sub "because they were out" of what I ordered. Then it was days late after they said it would be here and all they wanted to do was to blame it on UPS.
No responsibility of their own. I made them give me a full refund, gave back the trash items they sent, took my money and went to Office Depot and got what I actually wanted for less money and was treated much better!!!!
Monetary Loss: $1500.