Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Warranty
Website
2 comments

I purchased two office chair on line from Staples.com.After it was delivered I did not open the box because I found better chair then the one I purchased from Staples.

Took the item to the store for returning it. The store refused to take back. Finally I had to call Customer Service and was advised to take the chair back home and she will email me return label and UPS will pick up from my house. Item was recieved by them but my account has not been credited yet.

I will never use Staples again.

I will make my purchase of office items from Amazon.Very happy with Amazon.

Review about: Staples Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Had an Experience with Staples?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1338963

Return doesn't begin processing back to the credit card until the chair reaches the facility and is received. Once it is no longer in transit, the refund will appear within 72 hours.

Anonymous
#1338949

Soooooo if the item has been returned to their warehouse, simply call them, they look into and get you your refund back.What's the issue?

Not really that hard, but of course, you're one of those people who make a mountain out of a mole hill.

Giving yourself more stress then needed because your to lazy to pick up the phone.Lmao!!

You May Also Like

Worldwide TechServices - ABSOLUTELY DESTROYED MY ALIENWARE $3500 COMPUTER!!! Worldwide TechServices "The first guy came and fixed the laptop but damaged it cosmetically. Then they sent a completely nasty bizarre fellow to do a very simple job. He took apart the..." Read more Lousy MSI tablet MSI "I bought MSI tablet 7", android 4.0.3, my very first affordable android tablet in 2013. It was a bad choice. The system was slow, sluggish, unstable, reboot all the time..." Read more Apple - Iphone discoloration Apple "...I have owned several iPhones, a pair of Beats headphones, and a pair of AirPods and they all start to lose color after a few months..." Read more SHOP ANYWHERE BUT STAPLES Staples "I ordered a laptop for my daughter who lives in the middle of nowhere. Her laptop and died and she was in desperate need in order to stay current..." Read more Aliexpress - Customer service is horrible. Aliexpress "I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to..." Read more Pissed of jollibee ruin my surprise for my daughtrs birthday Jollibee "I ordered throuh online jolibee padala and pay via credit card it was confirmed by paypal that the payment has been recieved. I call my daughter that wait for the..." Read more GlassesUSA - Sent me broken glasses, with wrong prescription. GlassesUSA "The Progressive Lens sunglasses I ordered from Glasses USA arrived broken. One lens was completely out of the frame, rendering them unwearable. When I called to report this problem, I..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more