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Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude.

They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never consider buying anything from this company ever again. Not reliable, shows no respect to customers.

The amount at payment page is not the actual amount you pay, their system cannot caculate correct tax so they charge your tax without legally/properly inform you before you pay. You never know until you know how much more you have been charged----awful mistake!

Review about: Staples Customer Care.

Reason of review: Problems with payment.

Preferred solution: Price reduction.

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Are you familiar with the phrase "sales tax"? Not exactly a new thing.


Says estimated tax amount at check out as with all places you purchase online with. But whatever, don't let the door hit you on your way out!!

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