Not resolved
Customer service

UPS keeps failing to deliver my package. I contacted Staples about the missing package.

They keep giving me the same answer, telling me how to track my package (because I must be an ***), and that the package is out for delivery today... it was out for delivery yesterday and the day before as well. Everyday the driver says he cannot find the package. I asked if Staples could contact UPS and ask for the package to be tracked down or if Staples could send a replacement.

The only response I received was that UPS does not deliver on Saturday or Sunday.

I didn't say anything about Saturday or Sunday delivery. It's Thursday, so a delivery today would not be on the weekend.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $11.

Preferred solution: Deliver product or service ordered.

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