Staples - Don't expect assistance with lost packages
UPS keeps failing to deliver my package.I contacted Staples about the missing package.
They keep giving me the same answer, telling me how to track my package (because I must be an ***), and that the package is out for delivery today... it was out for delivery yesterday and the day before as well. Everyday the driver says he cannot find the package. I asked if Staples could contact UPS and ask for the package to be tracked down or if Staples could send a replacement.
The only response I received was that UPS does not deliver on Saturday or Sunday.
I didn't say anything about Saturday or Sunday delivery.It's Thursday, so a delivery today would not be on the weekend.
Review about: Ups Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $11.
Preferred solution: Deliver product or service ordered.