I recently visited two different Staples.. one in Bridgehampton NY..
the story was filthy. when I asked if the cleaning crew didn't show up I was told there was none and that employees did the cleaning.. well clearly they did not. and two managers were in the store..
The next experience was in the Yorktown Heights NY store..
three employees were filling in the kiosks as the line to pay grew and grew .. when I asked one of the employees at the kiosk to show me where an item was she said she would page someone.. time wasted.. the line continued to grow..
at one point the line had 9 people .. the time to pay for an item is way too long and management should be aware that people want to pay and get out..
Reason of review: Poor customer service.