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Contact Staples Customer Service

How to Reach a Person at Staples

Verified Contact Information

Toll-Free Number:

  • 1-800-333-3330
Call customer service
Send Message

Headquarters:

  • 1-508-253-5000

Staples Emails:

Legal
CCPA Inquiries, Privacy Inquiries
Media
Affiliates

Staples Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Staples Phone Number
1 (800) 333-3330
Average Hold Time
00:02:45
Average Calls duration
4 minutes
Most Popular Staples Email Address
affiliates@orders.staples.com
Staples Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Staples?

Most Popular Number:

(800) 333-3330
Total calls: 181 Issues resolved: 7 Last call: May 3, 2026

The primary way to contact Staples customer service is to call the number 1-800-333-3330. Due to the different nationalities of clients, the customer service is available in two languages: English and French. The telephone number is better to use during working hours, which are from 7:30 am to midnight EST.
The Staple technical support number is unavailable on the weekend. Thus, you can attempt other ways to contact customer care specialists.

The Staples address is the same as the headquarters location: 45 Red Maple Road, Richmond Hill, ON L4B 4M6. The company’s corporate office is one of few, which provides clients with the Staple’s phone number - 1-508-253-5000.However, Staple's corporate address and the contacts of the support team are not the same. The corporate office is the address of the headquarters, where the governmental decisions are taken, so the Staples support team location differs from this address.

Staples phone number is not the only method to obtain assistance as you can write directly to the email address of the specialists. Visit the official website and click the Contact Us button to open the Staples contact form. There, you should write your email, choose the topic, describe the issue, and attach relevant files. The Staples contact team will work out the question and send the answer.
Staples email in English can be accessed 24/7 without weekends. To get help on French, contact the Staples customer support 24/7 on the weekday and from 9 am to 7 pm EST on the weekend.

Open the Staples site, then find the Help Centre button and click on the red icon at the bottom of the screen. The Staples support chat is accessible in two languages. English online chat works without interruptions, while the French version works with limited hours from 9 am to 7 pm EST on the weekend.

PissedConsumer Club

Contact Information

Staples Website:

Staples Help Center:

Corporate Office Address:

Staples, Inc.
500 Staples Drive
Framingham, Massachusetts 01702
United States

Summary of Staples Customer Service Calls

228 TOTAL
CALLS
04:38 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Staples?

Product/ Service Question:

  • “Computer went to white screen, blinking and flashing”
  • “Complaint on store # 0757”
  • “Want o try o purchase computer and setup at my home”

Shipping and Delivery Question:

  • “Missing packages”
  • “Order issue”
  • “Got someone else's package delivered to my house”

Payments and Charges Question:

  • “I am a current employee who has not been paid in over 5 weeks.”
  • “My payment”
  • “To speak to someone about unknown charges from my account”

Request for Information Question:

  • “Questions on the four weeks for free offer”
  • “Order questions”
  • “Checking for line of credit”

Account Question:

  • “Just spoke to rep and she said she was sending by email a sign in so I could reenter the TurboTax download I have apaid for”
  • “Log In Access”
  • “Login Issues”

Staff Question:

  • “Poor customer service”
  • “Poor service”
  • “Disrespectful Customer Service”

Return/ Replace Question:

  • “Return items”
  • “Return”

Employment Question:

  • “Job application”
  • “I'm a employer I'm trying to get inside where I can get my payroll information”
  • “Calling for a job postion”

Refund Question:

  • “Passport refund”
  • “Refund”

Cards Question:

  • “Apply for a credit card”
  • “Credit card called”

Activation/ Cancellation Question:

  • “Cancel order”

Website/ Application Question:

  • “Having trouble with your online application”

Other Question:

  • “Printer setup”
  • “Port Charlotte FL store”
  • “My order”

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Frequently Asked Questions

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