Contact Staples Customer Service
Staples Phone Numbers and Emails
Toll-Free Number:
-
(800) 333-3330
Staples Emails:
How to Contact Staples?
Most Popular Number:
| Total calls: 155 | Issues resolved: 5 | Last call: Apr 7, 2025 |
Staples Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Staples is 8003333330.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Staples may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Staples is 8003333330.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Staples may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Staples mainly because of product/ service, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Staples is affiliates@orders.staples.com. 44% of customers use this email address to address their issues and concerns.
Contact Information
Staples Website:
Staples Help Center:
Corporate Office Address:
Summary of Staples Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Staples?
Product/ Service Question:
- “Complaint on store # 0757”
- “Want o try o purchase computer and setup at my home”
- “Stuck inside parking lot”
Shipping and Delivery Question:
- “Have not received order”
- “They haven’t delivered my order”
- “Shipping”
Payments and Charges Question:
- “I am a current employee who has not been paid in over 5 weeks.”
- “My payment”
- “To speak to someone about unknown charges from my account”
Account Question:
- “Just spoke to rep and she said she was sending by email a sign in so I could reenter the TurboTax download I have apaid for”
- “Log In Access”
- “Login Issues”
Staff Question:
- “Poor customer service”
- “Poor service”
- “Disrespectful Customer Service”
Request for Information Question:
- “Checking for line of credit”
- “I use staples downtown Greenville, SC alot the young lady that's on duty this morning gives me problems every time I come in here, I don't know a lot about certain things and because I need her help it must make her mad or something, she gets ugly”
- “Need help placing an order”
Return/ Replace Question:
- “Return items”
- “Return”
Employment Question:
- “I'm a employer I'm trying to get inside where I can get my payroll information”
- “Calling for a job postion”
- “Paycheck”
Cards Question:
- “Apply for a credit card”
- “Credit card called”
Refund Question:
- “Refund”
Website/ Application Question:
- “Having trouble with your online application”
Other Question:
- “LICENCIA MAL VENDIDA”
- “Why are you advertising merchandise you don’t have in stock ?It seems like a bait and switch ?”
- “Lost reciept”
Compare Staples Customer Service To
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