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I placed an order for a stamp pad and made an error in the email address. I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked...
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3.4
I liked
  • I have purchased many items from staples before
#1098524
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purchased Cannon printer from Staples *They lost it by leaving wrong address *2-days later neighbor brought me printer left on his porch *no one said a word of l am sorry or we will try harder next time purchased new ink cartridges for new printer *They left them at...
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Anonymous
Anonymous

Tom Mara cultivates an innocent persona. It's as if he is playing a character in a play, with very thoughtful displays of his personality. He completely puts on the innocent o...

#1097807
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I purchased ink toner 10/2016. Store refused to return because more than one year. Pointex out it was less than a year, customer setvice who I called grom the store, said " well its just one month shy of a year. The store assistant manager said he declined return...
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Anonymous
Lisa

It says on the receipt that ink and toner must be unopened to be returned. You seem very entitled. Normal people don't try to return things multiple months after they purchase...

1.0
#1096079
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Short Review on February 19, 2017

Staples
#1010699
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick amimick@gmail.com
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Staples Customer Care Review

Staples
#997259
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
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Ink For Printer Review

Staples
#954664
They need to have a more courteous staff.
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Short Review on November 03, 2016

Staples
#948721
1.8
Details
Worst service ever experienced. Will never walk into a Staples again.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...
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Anonymous
Anonymous

Are you familiar with the phrase "sales tax"? Not exactly a new thing.

Anonymous
Anonymous

Says estimated tax amount at check out as with all places you purchase online with. But whatever, don't let the door hit you on your way out!!

1.5
#1089363
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I purchased a laptop. Signed up for Staples Rewards and that inherent pile of junk mail because I would get a $45 rebate card. That led to another set of hoops to sign up for- they don't make it easy to be a customer! Finally, weeks later received my $45 Staples...
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2.3
I didn't like
  • Being made to jump through extra hoops
#1079630
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I just spent the last hour at a staples store in Great Falls, MT. I first checked online, and the item I wants stated "2 in stock"....so I got to the store, wait around for 15 mins, trying to flag someone down, and out of the 3 workers I tried to stop, they ignored me...
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#1078752
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On Thursday 7/20 I purchased a office desk. The display was not for sale but I was told within ~11 days a new one would be delivered to my residence, so I paid cash and placed the order. On 7/24, I received a call from Staples Customer Support from an offshore location...
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1.8
Butte, Montana Province
I didn't like
  • Being sold an item that could not be delivered
#1078661
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Besides all the hoops they make you jump thru to get their rewards, they have the checkout counter set up so you have to walk around a 15 ft shelf full of *** they're trying to sell you, then about 15 ft. back down towards the checkout counter, like a maze. It's all...
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#1076568
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I went to Staples looking for a desk chair I had seen on the internet. Rachel W approached me. I did not remember the company who made the chair, I told Rachel W the color of the chair. She checked in the back to see if there were any in the stock room. There weren't...
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#1074989
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Staples - Rude manager regarding refunds
While trying to get a refund, Manager S. on duty at Milpitas store on July 6, 2017 tells me that it typically takes 15 minutes for a refund. I've been shopping there for over 10 years and have had many refunds. I know he this to be untrue and confronted him. He...
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1.0
#1074607
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