I placed an order for a stamp pad and made an error in the email address. I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked...Read more
- I have purchased many items from staples before
purchased Cannon printer from Staples *They lost it by leaving wrong address *2-days later neighbor brought me printer left on his porch *no one said a word of l am sorry or we will try harder next time purchased new ink cartridges for new printer *They left them at...Read more
I purchased ink toner 10/2016. Store refused to return because more than one year. Pointex out it was less than a year, customer setvice who I called grom the store, said " well its just one month shy of a year. The store assistant manager said he declined return...Read more
Short Review on February 19, 2017
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick firstname.lastname@example.org
Staples Customer Care Review
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
Ink For Printer Review
They need to have a more courteous staff.
Short Review on November 03, 2016
Worst service ever experienced. Will never walk into a Staples again.
Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...Read more
I purchased a laptop. Signed up for Staples Rewards and that inherent pile of junk mail because I would get a $45 rebate card. That led to another set of hoops to sign up for- they don't make it easy to be a customer! Finally, weeks later received my $45 Staples...Read more
I didn't like
- Being made to jump through extra hoops
I just spent the last hour at a staples store in Great Falls, MT. I first checked online, and the item I wants stated "2 in stock"....so I got to the store, wait around for 15 mins, trying to flag someone down, and out of the 3 workers I tried to stop, they ignored me...Read more
On Thursday 7/20 I purchased a office desk. The display was not for sale but I was told within ~11 days a new one would be delivered to my residence, so I paid cash and placed the order. On 7/24, I received a call from Staples Customer Support from an offshore location...Read more
Butte, Montana Province
I didn't like
- Being sold an item that could not be delivered
Besides all the hoops they make you jump thru to get their rewards, they have the checkout counter set up so you have to walk around a 15 ft shelf full of *** they're trying to sell you, then about 15 ft. back down towards the checkout counter, like a maze. It's all...Read more
I went to Staples looking for a desk chair I had seen on the internet. Rachel W approached me. I did not remember the company who made the chair, I told Rachel W the color of the chair. She checked in the back to see if there were any in the stock room. There weren't...Read more
While trying to get a refund, Manager S. on duty at Milpitas store on July 6, 2017 tells me that it typically takes 15 minutes for a refund. I've been shopping there for over 10 years and have had many refunds. I know he this to be untrue and confronted him. He...Read more
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