While trying to get a refund, Manager S. on duty at Milpitas store on July 6, 2017 tells me that it typically takes 15 minutes for a refund. I've been shopping there for over 10 years and have had many refunds. I know he this to be untrue and confronted him. He...Read more
I purchased two office chair on line from Staples.com. After it was delivered I did not open the box because I found better chair then the one I purchased from Staples. Took the item to the store for returning it. The store refused to take back. Finally I had to call...Read more
Bought a Netgear Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras, White/Black, 2/Pack From these guys they told me it was a return,and everything was there and all reset they lied too me ,the customer who bought it registered it and the...Read more
Port Alberni, British Columbia
I didn't like
Short Review on February 19, 2017
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick email@example.com
Staples Customer Care Review
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
Ink For Printer Review
They need to have a more courteous staff.
Short Review on November 03, 2016
Worst service ever experienced. Will never walk into a Staples again.
The rewards program at Staples for turning in empty cartridges is nothing but a joke. Do not believe what they say about getting rewards for this. I have turned in 10 cartridges a month for the past 3 months and have never received a reward. I have even purchased more...Read more
I went to Staple's to get my screen replaced because I had dropped my iPhone 5 se multiple times. The next day I got it back without my original home button, in fact the one they put in did not work at all and my screen was lagging. I went back to ask them about it and...Read more
I took puter in for a virus issue May 2017 and they informed me that my virus protection was expiring soon and said I should renew "in store" never on line better. K. I told them go ahead pickup up puter 24 hrs. later they were to call me when done, but never did, I...Read more
stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised combo pack price (they were in stock!). Clerk said no (and with an attitude too!) . Told him that...Read more
I have a $5.00 free cleaning product coupon. I picked a bottle of Clorox cleanup ($4.99). The checker had no idea about this coupon & computer would not scan. The coupon was good 5/4 - 5/13. I was there on 5/10. Also picked up a pack of ink pens that had a shelf...Read more
The item is supposed to be delivered...BUT...they only deliver (at home) between 9-5 SOOO if you work and cannot sign for the package, what do you do? *** from work naturally, so I did. The package went on the truck at 7.44 am. 7 pm still not at my house. I check the...Read more
The in store ad stated "We will match any price from a retail and online store". There was fine print that stated only products sold directly by Amazon were eligible. My objection is to the word "any". This is a bald face lie. Nowhere in Webster's dictionary's...Read more
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