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I went to ship some items via UPS and USPS at Staples and thought everything was fine. The clerk never game me a tracking receipt, just a cost receipt. I complained and she got very upset. After, my packages (all of them) never made it to the location! I contacted the...
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1.0
#1114887
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I bought the 12 cans of Electronic Cleaning and 2 boxes of Monitor cleaning on10/7/17, when I bought the cashier didn't put item to my reward member, then transaction need to redo by returning, and start a new transactions again. Cashier didn't give me the new receipt...
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1.0
#1115112
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Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...
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Anonymous
Anonymous

Are you familiar with the phrase "sales tax"? Not exactly a new thing.

Anonymous
Anonymous

Says estimated tax amount at check out as with all places you purchase online with. But whatever, don't let the door hit you on your way out!!

1.5
#1089363
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Staples - Returns are not hassle free or 100%

Staples
#1096079
1.0
Details
I purchased ink toner 10/2016. Store refused to return because more than one year. Pointex out it was less than a year, customer setvice who I called grom the store, said " well its just one month shy of a year. The store assistant manager said he declined return because box was taped... Policy is clear anytime for any reason. Office supplies are specifically anytime.
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Staples - Rude cashier

Staples
#1050479
2.9
Details
2:03 p.m., May 22, 2017, a cashier carried on a conversation with another worker while cashing me out. She never acknowledged me, never looked at me, never said a word other than the final price. When I suggested she might consider looking at her customers, she responded: "You said that to me once before." Clearly my words were wasted.
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Customer service
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Diversity of Products or Services
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Staples Manager Review

Staples
#1036541
1.0
Details
They called me fraudulent because my address was nit found in their system. They cancelled my order and didnt notify me. The manager didnt apologize, but offered to help me find a different laptop online at full price after sending me to the store to verify my identity.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on February 19, 2017

Staples
#1010699
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick amimick@gmail.com
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So I get a Staples Rebate card, although it indicates a Visa debit, I decided to use at Staples just for convenience. When I went to redeem my 25 Dollar rebate card on 9/25 that expired 10/2017. The item I wanted costed $15plus tax so I picked up additional items to...
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Anonymous
Anonymous

Couple a things.1: read VISA'S terms and conditions.2: the expiration date is treated like a credit card swipe, you could still have a balance on the card but if it's expired...

#1106414
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I just left out of the Lithonia, Ga store, trying to make copies for class. I had to use of the computers to print my papers. I had to put $10 on a card, since they didn't accept cash for the copies and there's no refund if you don't use all the money. I sat down at...
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3.3
#1102035
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I placed an order for a stamp pad and made an error in the email address. I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked...
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3.4
I liked
  • I have purchased many items from staples before
#1098524
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purchased Cannon printer from Staples *They lost it by leaving wrong address *2-days later neighbor brought me printer left on his porch *no one said a word of l am sorry or we will try harder next time purchased new ink cartridges for new printer *They left them at...
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Anonymous
Anonymous

Tom Mara cultivates an innocent persona. It's as if he is playing a character in a play, with very thoughtful displays of his personality. He completely puts on the innocent o...

#1097807
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Staples - Rude manager regarding refunds
While trying to get a refund, Manager S. on duty at Milpitas store on July 6, 2017 tells me that it typically takes 15 minutes for a refund. I've been shopping there for over 10 years and have had many refunds. I know he this to be untrue and confronted him. He...
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1.0
#1074607
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While checking out I had to type in my email so I can have the receipt sent to me. The cashier said, "OH MY you have quite an email"... uh....it's my last name. When the whole process was over with I asked her "Well did the rewards go through?" She said, " No– no they...
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2.5
#1104022
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Staples - Renege on toner guarantee
stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised combo pack price (they were in stock!). Clerk said no (and with an attitude too!) . Told him that...
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Anonymous
Anonymous

As the previous person posted. The item you are pointing out is ink not toner. So is your complaint about ink or toner? Secondly, not all the ink as an "in stock guarantee". E...

Anonymous
cody

Cannon is Ink is not toner

1.5
I didn't like
  • Staples
#1050094
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