I went to ship some items via UPS and USPS at Staples and thought everything was fine. The clerk never game me a tracking receipt, just a cost receipt. I complained and she got very upset. After, my packages (all of them) never made it to the location! I contacted the...Read more
I bought the 12 cans of Electronic Cleaning and 2 boxes of Monitor cleaning on10/7/17, when I bought the cashier didn't put item to my reward member, then transaction need to redo by returning, and start a new transactions again. Cashier didn't give me the new receipt...Read more
Staples has huge system fault and the customer services don't take your complaint seriously at all. They have been extremely rude. They literally charge you more after submitting the final payment. And the explanations they gave are really shameless. I would never...Read more
Staples - Returns are not hassle free or 100%
I purchased ink toner 10/2016. Store refused to return because more than one year. Pointex out it was less than a year, customer setvice who I called grom the store, said " well its just one month shy of a year. The store assistant manager said he declined return because box was taped... Policy is clear anytime for any reason. Office supplies are specifically anytime.
Staples - Rude cashier
2:03 p.m., May 22, 2017, a cashier carried on a conversation with another worker while cashing me out. She never acknowledged me, never looked at me, never said a word other than the final price. When I suggested she might consider looking at her customers, she responded: "You said that to me once before." Clearly my words were wasted.
Staples Manager Review
They called me fraudulent because my address was nit found in their system. They cancelled my order and didnt notify me. The manager didnt apologize, but offered to help me find a different laptop online at full price after sending me to the store to verify my identity.
Short Review on February 19, 2017
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick email@example.com
So I get a Staples Rebate card, although it indicates a Visa debit, I decided to use at Staples just for convenience. When I went to redeem my 25 Dollar rebate card on 9/25 that expired 10/2017. The item I wanted costed $15plus tax so I picked up additional items to...Read more
I just left out of the Lithonia, Ga store, trying to make copies for class. I had to use of the computers to print my papers. I had to put $10 on a card, since they didn't accept cash for the copies and there's no refund if you don't use all the money. I sat down at...Read more
I placed an order for a stamp pad and made an error in the email address. I called to asked if I could be allowed to correct the email address and was told no. I then asked that the information is held from going to the incorrect address and was told no. I then asked...Read more
- I have purchased many items from staples before
purchased Cannon printer from Staples *They lost it by leaving wrong address *2-days later neighbor brought me printer left on his porch *no one said a word of l am sorry or we will try harder next time purchased new ink cartridges for new printer *They left them at...Read more
While trying to get a refund, Manager S. on duty at Milpitas store on July 6, 2017 tells me that it typically takes 15 minutes for a refund. I've been shopping there for over 10 years and have had many refunds. I know he this to be untrue and confronted him. He...Read more
While checking out I had to type in my email so I can have the receipt sent to me. The cashier said, "OH MY you have quite an email"... uh....it's my last name. When the whole process was over with I asked her "Well did the rewards go through?" She said, " No– no they...Read more
stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised combo pack price (they were in stock!). Clerk said no (and with an attitude too!) . Told him that...Read more
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