Staples
Reviews and Complaints
Lied to and ripped off
No computer exchange - no refund - no rebate
Staples refuse to comply with their terms and conditions
Return policy on printer cartridges
So I went to staples to get new cartridges for my HP 6700 which I BOUGHT THERE.
My model wasn't listed in the book (note: they need to update that d4mn booklet). The lady helped me and said it must be the 88 series cartridges. Cool! I bought extras. I bought the 3-pack colors and an XL black. Got home, opened the magenta one I needed and ... too big!
So I took them back today. Rob, the manager: Oh, this pack is opened, no returns. !!
It has never been used. You pointed me to the wrong one. Sorry, and walks off. No offer to help or ANYTHING.
Ok, I have bought a TON of stuff from here. THOUSANDS of dollars in furniture, computer equipment, etc.
I have made it clear I will NOT shop at Staples again. I am out $50 for nothing. I had to throw the cartridges away. I went to Office Depot and ! the things were much less expensive and the folks were much nicer.
So it has been set, I will NOT shop at Staples again.
Staples false advertisement
Rude manager
Warranty Purchased Under Pressure a Dud
THE WORST JOB I EVER WORKED FOR!
STAPLES DOES FALSE ADVERTISMENT
Ordinary Person
Horrible customer service
It's not worth the money or hassle.
Your Complaints
Staples cancelled my Apple TV Order
Bait and Switch - reps who won't admit their fault
Received an email back from Staples that hd the same argumentative tone as my phone conversations and the customer service chat. No help.
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As of the morning of 4-17-2013, on the phone with the 800 customer service, they were rude and said the final offer with a rebate card and hung up on me.
As of the evening 4-17-2013 (same day) they called me and said they had refunded the total amount and were very nice and friendly. I also apologized to getting angry with them. I do not know what changed their mind, but they resolved the issue and so I post this follow up comment.