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I took puter in for a virus issue May 2017 and they informed me that my virus protection was expiring soon and said I should renew "in store" never on line better. K. I told them go ahead pickup up puter 24 hrs. later they were to call me when done, but never did, I...
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Anonymous
Anonymous

Just a few questions. They are a "ripe" off? What exactly does that mean? And what is a "putter"? I didn't know Staples sold golf clubs!!

1.0
#1050393
Reply to reviews
Staples - Renege on toner guarantee
stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised combo pack price (they were in stock!). Clerk said no (and with an attitude too!) . Told him that...
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Anonymous
Anonymous

As the previous person posted. The item you are pointing out is ink not toner. So is your complaint about ink or toner? Secondly, not all the ink as an "in stock guarantee". E...

Anonymous
cody

Cannon is Ink is not toner

1.5
I didn't like
  • Staples
#1050094
Reply to reviews
I have a $5.00 free cleaning product coupon. I picked a bottle of Clorox cleanup ($4.99). The checker had no idea about this coupon & computer would not scan. The coupon was good 5/4 - 5/13. I was there on 5/10. Also picked up a pack of ink pens that had a shelf...
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Anonymous
Anonymous

i'm sure you must have made a major stink about the situation because i can't see ANY company these days wanting to lose a customer over $2. they could have easily given you ...

Storage Box Review

Staples
#1050479
2.9
2:03 p.m., May 22, 2017, a cashier carried on a conversation with another worker while cashing me out. She never acknowledged me, never looked at me, never said a word other than the final price. When I suggested she might consider looking at her customers, she responded: "You said that to me once before." Clearly my words were wasted.
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Staples Manager Review

Staples
#1036541
1.0
They called me fraudulent because my address was nit found in their system. They cancelled my order and didnt notify me. The manager didnt apologize, but offered to help me find a different laptop online at full price after sending me to the store to verify my identity.
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Canon Mf628Cw Review

Staples
#1013888
1.0
I don't like this store anymore. They always put things on sale and when you purchase it they sent email for confirmation and after a day or two you'll receive another email for out of stock. That's how they trick their customers to steel money. If they don't have something, at least put on website right away.
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Short Review for February 19, 2017, Other

Staples
#1010699
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick amimick@gmail.com
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The item is supposed to be delivered...BUT...they only deliver (at home) between 9-5 SOOO if you work and cannot sign for the package, what do you do? *** from work naturally, so I did. The package went on the truck at 7.44 am. 7 pm still not at my house. I check the...
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Anonymous
Anonymous

There is a link on their website for a driver release agreement if you want courier to leave package. Could have printed that off if you wanted it left. Things happen, mistake...

2.5
#1042055
Reply to reviews
The in store ad stated "We will match any price from a retail and online store". There was fine print that stated only products sold directly by Amazon were eligible. My objection is to the word "any". This is a bald face lie. Nowhere in Webster's dictionary's...
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Anonymous
Anonymous

Looks like that manager followed you to this site too! Hilarious he won't show his face. No wonder they're in trouble with the FTC.

Anonymous
Anonymous

Hahahahaha...typical consumer...don't get your way so you throw a fit. Oh well, move on! No one really cares!!

I didn't like
  • Being lied to
#1040622
Reply to reviews
Horrible and incompetent service! I called to confirm an item was available and unopened - they confirmed it was, so I asked them to set it aside and I would be there to buy it. I showed up within hours only to find they had lied, it was an opened demo product. The...
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Cwilson
Cwilson

No, I was trying to get the laptop they had confirmed was available and that I'd driven an hour for. For the record, no, it was not flagged as clearance in their website, whe...

Anonymous
Anonymous

Let me guess, you were trying to get a clearance laptop, and then after the mistake you honestly expected him to offer a brand new model laptop while matching final clearance ...

1.0
I liked
  • Not one thing
I didn't like
  • Staff incompetence starting with thomas the manager
#1031798
Reply to reviews
Every time I go into staples the same rep is where I get downloaded material. I let first time slid over some photos that I was not satisfied and at that time said it was the best he could do over 20$ with a 8/10$ service fee. Took back later got another person and...
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Letitgo
Letitgo

Huh?!?! Having a hard time understanding what you consider English!!

2.0
#1026187
Reply to reviews
Staples is the worst shop I have ever been to. I bought 3 VISA gift cards from their store and tried to claim the rebate. They declined it because they said the 3 VISA gift cards must be bought at one time and appears on one receipt. While this rule is not in the terms...
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Anonymous
CoolPerson1086

Staples didn't make it clear in its terms and conditions if I am reading it right. This "terms and conditions" fails to cover all the possible cases that may happen. It's not...

Letitgo
Letitgo

Again, so many excuses for your mistake. Feel free to say what you like but it is obviously you who made the mistake and just can not admit it. I don't feel bad what so ever. ...

1.1
I didn't like
  • Everything
#1025165
Reply to reviews
I had the worst experience at Staples when I tried to use their app on my iPhone. I couldn't seem to get it to work I think it had something to do with my login but it wouldn't let me order anything. So I called the Staples customer service phone number for tech...
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Letitgo
Letitgo

First of all if the same exact product is available in the store then you could have done one hour pick up but when you placed the order you chose to have it delivered. Second...

Store in Denton Texas has terrible service. Asked person at front counter for help in printers three times. Each time told he was coming.. i was only customer in store. After waiting 20 minutes i left and went to Office max, was greeted at door, assisted in printers...
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1.0
#1021508
Reply to reviews