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Our office tried to replace staples for printing supplies(forms, envelop, letterhead&....) with the company which was out of state. in last 1.5 years i had horrible experience with staple shop and printing manger located in Wisconsin ave in Bethesda ,MD. Today i found out for the 4th time in 18 months our account rep had changed . they do not let you know what is going on .who is replacing , how you can find the replace person and the last...
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Anonymous

Ethel wentzel Not happy with staples i exchanged my in catrige for credit and never got it wont shop there again

1.3
I didn't like
  • Way they treat people
  • Manager
  • Employees they are not helpfull
#1004873
My comment is regarding my business account. Does anyone else have a problem that Office Depot charges interest when you pay your account statement balance before the due date, when you've charged new items that won't show up until the next month's statement? I even wrote letter to the company and was told this is the policy. In my opinion this is unethical. When you pay online you have a choice of minimum, statement balance or other amount. The...
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Anonymous

Anonymous I'm imagining a click bait title for your complaint: This one unbelievable accounting trick has the office supply industry talking.
On a more serious note, are you talking ...

#1001724
Staples in Amherst, NH is a major reason to shop Amazon. Never can find sales help, swear what few there are hide. When you do, they give ridiculous answers. Never have what they advertise! Total waste of retail space. I have tried numerous times to shop there. Waste of gas! Waste of time, these people don't have the basic knowledge to sell anything........................................ I'm tired of trying, now I go home, find what I want and...
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#1000610

Canon Mf628Cw Review

#1013888
1.0
I don't like this store anymore. They always put things on sale and when you purchase it they sent email for confirmation and after a day or two you'll receive another email for out of stock. That's how they trick their customers to steel money. If they don't have something, at least put on website right away.
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Short Review for February 22, 2017

#1012163
1.4
I turned my ink to staples in fort myers fl and i never got my credits for them and i. Want them how do i get it there worth 20 dollars
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Short Review for February 19, 2017

#1010699
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick amimick@gmail.com
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Staples Customer Care Review

#997259
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
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My husband bought me a scanner for Christmas that cost $288. Staples has a 14 day return policy which is rediculous. I had no intentions of returning the scanner and didn't open it for 3 weeks.' when I opened it, it had been used, dust was on it, nothing had been put back in the bags, I never could get it to work. I was sold a used scanner, and staples would not honor a return because it had been longer than 14 days. After my husband argued with...
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offconsumerpissed

offconsumerpissed "Thinking about contacting the Attorney General"
LOL. Yeah, I am sure the AG is dying to waste time because someone is crying about a return policy that THEY ADMITTEDLY DID...

1.2
Product
I didn't like
  • Ok until you have a problem
#999281
UPS keeps failing to deliver my package. I contacted Staples about the missing package. They keep giving me the same answer, telling me how to track my package (because I must be an ***), and that the package is out for delivery today... it was out for delivery yesterday and the day before as well. Everyday the driver says he cannot find the package. I asked if Staples could contact UPS and ask for the package to be tracked down or if Staples...
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1.0
#997806
I purchased some items online with my credit card. I had just received a new credit card because my old credit card number was stolen. I am very careful with the sites that I purchase goods from. Sure enough a few days after ordering from Staples fraudulent purchases showed up on my credit card. I will never purchase online from Stapes again. I need to make this 100 words so I will repeat. Staples stole my credit card. Staples stole my credit...
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1.0
#996068
Hello, I placed this order on 12/20/2016. This was supposed to be a Christmas gift. The order was expected to be received on 12/23/2016. I did not receive it until 12/25/2016. When I contacted Staples on 12/26/2016, I spoke with Boni from Operations Support team. I had a very bad experience in talking with her. She was being irresponsible in providing an explanation on the reason for the delay and refused to provide an explanation. I still dont...
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1.0
I didn't like
  • Rude operations support team
#984558
I paid staples to make and send out mailer thru eddm site , they got paid and I got nothing , they didn't prove they mailed them but because of being so big they win no matter what because they do a lot of visa transactions and visa makes a lot of money from them, staples can just do as they want and us little guys get taken to the cleaners and they build there wealth from this. it Is all about money to them not customer service , so I am done...
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kenstire67

kenstire67 staples ripped me off for 1027 and no one cares !!!! bad company no help they even signed the credit card slip in my name without me there , wow big place untouchable , just g...

1.2
I didn't like
  • I was taken advantage of will never use again
#980698
I WENT TO THERE STORE AND THEY HAD (2) BROTHERS PRINTERS SIDE BY SIDE 1 @149.99 AND THE OTHER 199.99 W/ 50.00 OFF, THEY WERE IDENTICAL SO I ASKED WHAT THE DIFFERENCE IS, I WAS TOLD THE ONE HAS A YEAR SUPPLY OF INK SO I AID I WILL TAKE THAT ONE AND THEN I FOUND THEY DON'T HAVE ANY BUT WE WILL SHIP IT TO YOU NO EXTRA CHARGE, I GET IT AND THERE IS NO EXTRA INK, I CALL THE STORE AND NOW THEY DON'T RECALL THE SPECIAL BECAUSE THEY HAVE A NEW SPECIAL(I...
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h.kitchener

h.kitchener Just return it and get credit for the return. Then, use part of the credit to get a new keyboard, as it seems the cap lock on your present one is stuck in the "on" position ma...

1.0
I didn't like
  • Customer service
#979163

Contact Staples

Headquarters Address:
500 Staples Drive
Framingham
MA, 1702
Phone:
(800) 378-2753
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