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Horrible and incompetent service! I called to confirm an item was available and unopened - they confirmed it was, so I asked them to set it aside and I would be there to buy it. I showed up within hours only to find they had lied, it was an opened demo product. The...
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Cwilson

Cwilson No, I was trying to get the laptop they had confirmed was available and that I'd driven an hour for. For the record, no, it was not flagged as clearance in their website, whe...

Anonymous

Anonymous Let me guess, you were trying to get a clearance laptop, and then after the mistake you honestly expected him to offer a brand new model laptop while matching final clearance ...

1.0
I liked
  • Not one thing
I didn't like
  • Staff incompetence starting with thomas the manager
#1031798
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Every time I go into staples the same rep is where I get downloaded material. I let first time slid over some photos that I was not satisfied and at that time said it was the best he could do over 20$ with a 8/10$ service fee. Took back later got another person and...
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Letitgo

Letitgo Huh?!?! Having a hard time understanding what you consider English!!

2.0
#1026187
Reply to reviews
Staples is the worst shop I have ever been to. I bought 3 VISA gift cards from their store and tried to claim the rebate. They declined it because they said the 3 VISA gift cards must be bought at one time and appears on one receipt. While this rule is not in the terms...
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Anonymous

CoolPerson1086 Staples didn't make it clear in its terms and conditions if I am reading it right. This "terms and conditions" fails to cover all the possible cases that may happen. It's not...

Letitgo

Letitgo Again, so many excuses for your mistake. Feel free to say what you like but it is obviously you who made the mistake and just can not admit it. I don't feel bad what so ever. ...

Staples Manager Review

#1036541
1.0
They called me fraudulent because my address was nit found in their system. They cancelled my order and didnt notify me. The manager didnt apologize, but offered to help me find a different laptop online at full price after sending me to the store to verify my identity.
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Canon Mf628Cw Review

#1013888
1.0
I don't like this store anymore. They always put things on sale and when you purchase it they sent email for confirmation and after a day or two you'll receive another email for out of stock. That's how they trick their customers to steel money. If they don't have something, at least put on website right away.
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Short Review for February 19, 2017, Other

#1010699
I placed a note in my memo app to remind myself to tell at least 10 people a day about my visit to Staples.... Mick amimick@gmail.com
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Staples Customer Care Review

#997259
I went in to scan a document and the lady I was talking to said they don't do that there, but when I checked their website, it said clearly stated that they could. Employees should be taught to do their jobs correctly. Will not be going back to Staples for anything.
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I had the worst experience at Staples when I tried to use their app on my iPhone. I couldn't seem to get it to work I think it had something to do with my login but it wouldn't let me order anything. So I called the Staples customer service phone number for tech...
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Letitgo

Letitgo First of all if the same exact product is available in the store then you could have done one hour pick up but when you placed the order you chose to have it delivered. Second...

Store in Denton Texas has terrible service. Asked person at front counter for help in printers three times. Each time told he was coming.. i was only customer in store. After waiting 20 minutes i left and went to Office max, was greeted at door, assisted in printers...
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1.0
#1021508
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A real waste of space, this store has the worst customer service of any store I have ever shopped at, the people working at this store don't care and if they help you, they really don't care what they sell you. If you shop at this store one had better know what they...
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Anonymous

Anonymous "If you shop at this store one had better know what they are buying" How many people actually go into a store and not know what you are buying. Were they suppose to read your ...

2.2
I didn't like
  • Rude staff
#1019096
Reply to reviews
I turned my ink to staples in fort myers fl and i never got my credits for them and i. Want them how do i get it there worth 20 dollars
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Anonymous

Anonymous You have to wait for the very least 30 days before you will see your rewards coupons. It doesn't just happen automatically, things have to be processed through computer system...

1.4
#1012163
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Our office tried to replace staples for printing supplies(forms, envelop, letterhead&....) with the company which was out of state. in last 1.5 years i had horrible experience with staple shop and printing manger located in Wisconsin ave in Bethesda ,MD. Today i found...
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Anonymous

Ethel wentzel Not happy with staples i exchanged my in catrige for credit and never got it wont shop there again

1.3
I didn't like
  • Irresponsible
  • Way they treat people
  • Employees they are not helpfull
#1004873
Reply to reviews
My comment is regarding my business account. Does anyone else have a problem that Office Depot charges interest when you pay your account statement balance before the due date, when you've charged new items that won't show up until the next month's statement? I even...
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Anonymous

Anonymous I'm imagining a click bait title for your complaint: This one unbelievable accounting trick has the office supply industry talking.On a more serious note, are you talking abou...

#1001724
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Staples in Amherst, NH is a major reason to shop Amazon. Never can find sales help, swear what few there are hide. When you do, they give ridiculous answers. Never have what they advertise! Total waste of retail space. I have tried numerous times to shop there. Waste...
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#1000610
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