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Staples - Instead of Dell XPS they delivered Dell Inspiron
I ordered Dell XPS 13.3 from Staples at $949 on thanks giving and the product title was as follows: Dell XPS 13 133inch QHD 3200 x 1800 i78550U 16GB 512GB PCIe SSD Intel HD Graphics 45 W 60 WHr Battery instead of Dell XPS , below model / configuration was delivered:...
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1.5
#1144720
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On the of 11/23/2017 placed an order for a refurbished Dell computer. In a couple of minutes I received a confirmation email stating that I was charged $240 more than listed on the website price. I called customer service and I was told that this is price Staples have...
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#1143433
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Do not get your phone screen fixed at Staples !!! I got my screen changed there out of convenience and now the middle of my phone is unresponsive. I went back thinking that they would fix the problem. Instead I was rudely told that it was a previous problem and that I...
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#1143140
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Staples - Buyer beware on faxing

Staples
#1121239
2.3
Details
No advertised cost per page of faxing. Cost was $2.29 per page. This is way over priced. I was expecting $1.00 per page. Completely dissatisfied. Contact me at 910 547-0015
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Staples - Rude cashier

Staples
#1050479
2.9
Details
2:03 p.m., May 22, 2017, a cashier carried on a conversation with another worker while cashing me out. She never acknowledged me, never looked at me, never said a word other than the final price. When I suggested she might consider looking at her customers, she responded: "You said that to me once before." Clearly my words were wasted.
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Staples Manager Review

Staples
#1036541
1.0
Details
They called me fraudulent because my address was nit found in their system. They cancelled my order and didnt notify me. The manager didnt apologize, but offered to help me find a different laptop online at full price after sending me to the store to verify my identity.
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Canon Mf628Cw Printer Review

Staples
#1013888
1.0
Details
I don't like this store anymore. They always put things on sale and when you purchase it they sent email for confirmation and after a day or two you'll receive another email for out of stock. That's how they trick their customers to steel money. If they don't have something, at least put on website right away.
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I ordered wedding invitations that I designed myself and they sent me LESS THAN HALF my order and I've had to call them 3 times to get them to do something about it. Finally I got someone on the phone to help me and was supposed to have received them yesterday. So I...
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#1142698
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I ordered an Ink Tank Printer on line. The time frame for delivery was 15 days. I waited on that day and nothing was arriving so I went on line for an on line chat. Was told the vendor did not supply shipping info and that someone would contact me in 12-24 hours. I...
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Anonymous
Anonymous

Bye Felicia!!

#1139360
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I ordered a license (a non-physical code) for Office 2016 Home and Business and it is late. It is supposed to arrive in "less than a business day" according to their email confirmation. I'm here two days later and nothing. I call in and it's "processing". I explain...
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Anonymous
Anonymous

Did you order on the weekend? Cause if that is the case, the item says right on Staples.com "Orders placed over a weekend may be delayed until Monday"

2.3
I liked
  • That customer support was on the phone quickly
I didn't like
  • That i didnt get my part in time
#1136622
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Ridiculous In 2017 This Makes No Sense ....I go on line to purchase something for in store pick up.. ..Website site says one hour..3 in stock..I get to the store it takes 30 mins for the cashier to find someone to go get the item ...then and hour later no really a hour...
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1.0
I didn't like
  • Customer service
#1135800
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I was in the process of ordering printer ink from Staples but when my order was being totaled, I was being charged for shipping, even though I was a Rewards customer. Their website stated that Rewards customers would get free shipping if the order is $14.99 or more. I...
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Anonymous
annnon

Effective June 25, 2017, the shipping charge threshold for free delivery on Staples.com orders changed. Staples.com orders under $49.99 will be charged a $9.95 delivery fee. S...

2.0
I didn't like
  • Way they treat people
  • Dismissive
  • Disloyal
#1134668
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Staples - Warranty Problem
In December of 2014 we bought a leather chair including a 3-year warranty from Staples. A month or so ago the leather began cracking. We contacted Staples who instructed us to call SquareTrade.com, the company handling the warranty. We did explaining our problem, and...
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3.8
Product
I liked
  • Sales people
I didn't like
  • Customer service
#1133446
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At first the experience was pretty good, one of the techs Ken was very helpful+personable, but then another tech danny took our computer in for a virus scan=so to speak, when we came to pick up our laptop a week later he had scratched on the frame of our computer "1...
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Anonymous
Lisa

You seem illiterate.

3.1
I didn't like
  • Danny casey
  • Illiana
  • Failure to respond to me
#1131235
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