Staples Computer Service Warranty
I purchased an HP desktop computer from Staples two years ago along with a three year extended warranty plan.What a nightmare if you actually have to use it!
My computer needed to have the front USB ports replaced (they actually wore out!!!). A simple fix, or so I thought. I took the computer in to Staples, they said they could fix it on-site. After three days, and several calls (with long hold times), the store calls me and says they are not authorized to repair the computer and I needed to schedule an in-house service reapir.
This may seem convenient, but it takes them several days to order the part, schedule a call, and actually show up on your doorstep. After 6 days dealing with this, my computer is still not repaired.
Don't buy the exteneded service plan; it will make you angry and frustrated.Take your computer and have it fixed at a local repair shop- it will save you a lot og grief and time.
More Review Details
You May Also Like
- "I got my order on 4/1/2016, I bought 20 iphone SE 64gb for $5,980 fedex delivered in 1 day. I also got my 10 ipad pro's on 4/1/2016. I am very happy..."
- "Asked to price match with Amazon. I provided the links to the product on Amazon.com and Staples.com. Live-chat rep agreed and asked me to go ahead and order and provide..."
- "I ordered two packages of post it notes, white out and a package of index cards. Look at the picture to view how they arrived! Yes all in the..."
- "Well well. My shaadi id is SH42277392 and Everyone needs to read what happened to me. Joined this *** website shaadi.com hoping to find a wife. Submitted a photo id..."
- "BEWARE BEWARE BEWARE. A SELLER SOLD ME A WATCH AND WHEN IT ARRIVED IT WAS NOT EVEN THE SAME WATCH, NOR WAS IT AUTHENTIC. I RETURNED IT TO TRADESY AND..."
- "On 01/17/15 I turned in 6 empty Mac containers in exchange for 2 products. I asked for particular colors however when I returned home I realized that the woman made..."
- "At first thanks to Our North east, india travel agency of Kalita Tours & Travels,Assam. we are share our trip of North east, india destination of Assam, Meghalaya & Arunachal..."
- "Frigidaire Affinity Front Load Washer. Model FAFS4272LWO Mine is barely 5 years old and I've had to replace several things already. It's obviously a lemon or something. It's definitely..."
- "My family and I even alot of my friends have been a loyal customer to food city for years, because of the quality of food city. At Store # 601..."