Staples Computer Service Warranty
I purchased an HP desktop computer from Staples two years ago along with a three year extended warranty plan.What a nightmare if you actually have to use it!
My computer needed to have the front USB ports replaced (they actually wore out!!!). A simple fix, or so I thought. I took the computer in to Staples, they said they could fix it on-site. After three days, and several calls (with long hold times), the store calls me and says they are not authorized to repair the computer and I needed to schedule an in-house service reapir.
This may seem convenient, but it takes them several days to order the part, schedule a call, and actually show up on your doorstep. After 6 days dealing with this, my computer is still not repaired.
Don't buy the exteneded service plan; it will make you angry and frustrated.Take your computer and have it fixed at a local repair shop- it will save you a lot og grief and time.
More Review Details
You May Also Like
- "To say that I am disappointed with my Alienware purchase would be a complete understatement. I purchase their â€œpremier desktopâ€ product at the end of 2009. One week after..."
- "They contradict each other and jumped into that weird conclusion without even telling me. They didn't contact me nor called me, I had to contact them because I wasn't hearing..."
- "Terrible service corte Madera Patrick H. Claimed to be the manager in charge. 0 knowledge of customer service. I carried a desk top from Two parking lots away..."
- "BUYER BEWARE!I had bought two (2) of the WellFire Full Metal Gearbox VZ61 CQB Scorpion AEG Rifle SMGs from AIRSOFT MEGASTORE for my son's 12th birthday. We went to Patriot..."
- "Tainted Pageant I would like to share with all of you my story. You can say I am a beauty pageant aficionado. I have been..."
- "Purchased 8 wall mounted vintage looking exterior lights for our new restaurant August 2014. Items received are very low quality and no help / service from the reseller Norther Tool..."
- "I received a call from (646) 480-0797 with a recorded message saying I had been approved for $3000 and needed to return a call to Mike. I called and..."
- "If u r planning on building a home. Stay away from any of the American home place builders. They lie. The work is a night mare. I am ready ro..."
- "We ordered 2 stocks from boyds. Both were for savage axis rifles. We followed the website's ordering instructions. It never once allowed for inputting of the calibers,..."