Staples Computer Service Warranty
I purchased an HP desktop computer from Staples two years ago along with a three year extended warranty plan.What a nightmare if you actually have to use it!
My computer needed to have the front USB ports replaced (they actually wore out!!!). A simple fix, or so I thought. I took the computer in to Staples, they said they could fix it on-site. After three days, and several calls (with long hold times), the store calls me and says they are not authorized to repair the computer and I needed to schedule an in-house service reapir.
This may seem convenient, but it takes them several days to order the part, schedule a call, and actually show up on your doorstep. After 6 days dealing with this, my computer is still not repaired.
Don't buy the exteneded service plan; it will make you angry and frustrated.Take your computer and have it fixed at a local repair shop- it will save you a lot og grief and time.123a26dc review #243410
You may also like
- "This says it all: www.iworkatpencils.blogspot.com I believe this will explain the attitude and customer service at Staples... The concept is to Sell, Sell, Sell whether or not the customer actually needs the..."
- "Here are the images of my order for the Staples Fraud Repeat of last postYet another victim of the bait and switch. Spent an hour to build my stamp and..."
- "-Diagnosed bad motherboard needed to be replaced by highly trained ET (With my limited knowledge,I was better qualified than these people)-ET wiped drive clean and installed new Home Premium OS..."
- "I opened the shipping package only to find a completely mangled, crushed and ripped AMD processor box. The seal was broken and the processor wasn't even in the box. The..."
- "as im eating my froot loops...I had bitten down on a rock hard froot loop...next thing I knew ,my whole bridge in the upper left back 3 teeth ,were completely..."
- "Wish I would have read the reviews online before doing an order. Ordered 10 corals at a price that was (apparently) too good to be true. Corals arrived..."
- "Nasty is the word to use when it came to mira mesa htb all the upper management were having a major meeting there today February 17th. so you think that they'd..."
- "My name is lynn my email address is firstname.lastname@example.org I was feeding my baby lays BBQ CHIPS IN CAME ACCROSS THIS looks like rodent has been baked into the..."
- "What a joke. Bought this software because my girlfriend recommended it, turns out she was very wrong. First of all I got emails from them saying "act now for our..."
- " went into the Raffles Salon April 2, 2015 around 5:30pm to get a shampoo and told Sarah that I have $300 Peruvian hair extensions and you have to be..."
- "Hand tossed banana peppers and olives this is what we received. It was a soupy sauce on top with very little banana peppers tried to cut into it but it..."
- "I have ACN internet services, one is high speed internet. Last year we were Videotron customers. Now, now use ACN-branded Videotron internet. Videotron technicians came to make the switch after..."