Submit ›
  • Customers like
    • Helpful manager2
    • Staff1
    • Wide selection of products1
  • Customers don't like
    • Waste of time11
    • Misrepresentations in listing6
    • Did not have advertised product5

  • May 24
  • Computers
  • Markham, Ontario
  • Staff
  • 9
  • REVIEW RATING 4/5

I initially called the staples location closest to me trying to figure out if something i bought was still under warranty. After calling.....and im not joking....23 times i eventually hung up and drove in. Once inside i decided im gonna call the location to see what the employees do when the phone rings. There were 0 customers that i could see and 0 employees that i could see. i literally could... Read more

Was this review helpful? 0 0

  • May 22
  • Customer Service
  • Etobicoke, Ontario
  • Online Order
  • 10
  • REVIEW RATING 4/5

EVERY TIME WHEN I PLACE AN ORDER WITH STAPLES THEY NEVER DELIVER ON TIME. THEY PROVIDE THE WRONG DELIVERY TIME JUST TO BOTHER THE CUSTOMERS. IN FACT THEY EXPECT CUSTOMERS TO WORK ACCORDING TO THEIR DELIVERY TIMING. POOR DELIVERY SERVICES AND POOR CUSTOMER SERVICE. THEY DELIVER THE WRONG PRODUCTS EVEN DON/T UNDERSTAND THAT PICKING UP THE WRONG PRODUCT IS THEIR RESPONSIBILITY. THEY PICK UP OR... Read more

Was this review helpful? 0 0
  • From mobile
  • Staples
  • May 22
  • by anonymous
  • #639885

Was just told that I was the worst case of Staples incompetence that the data recovery specialist had ever seen. Add comment

  • May 21
  • Laptops and Tablets
  • Leonard, Texas
  • Dell Latitude E6400
  • 14
  • REVIEW RATING 4/5

Dec 2014: Purchased a refurbished Dell Latitude E6400 from Staples.com that came with a 1 year Manufacture warranty. Mar 2015: Power cable failed, laptop would no longer charge. I contacted Staples.com to get it repaired under warranty. Staples referred me to a company called PlanIT ROI. I attempted to contact PlanIT ROI via the number provided. No one answered after at least 5 attempts... Read more

Was this review helpful? 0 1

  • May 18
  • Computers
  • Columbus, Ohio
  • Staff
  • 12
  • REVIEW RATING 3/5

I just had the worst experience in the printing station. The guy working was very rude to me and bad mouthed me to his coworker because I didn't speak up and get his attention to provide me with service. Isn't it the worker's job to see that their is another customer? It was very rude that he then complained about me to his coworker, in front of me. I never want to go to to this location to print... Read more

Was this review helpful? 0 0

  • May 06
  • Education
  • Delta, British Columbia
  • Booklet
  • 38
  • REVIEW RATING 3/5

My fellow friend and I entered staples to be in and out. We were looking for a certain type of booklet but couldn't seem to find it. We decided that it was time to ask for help we wondered around the Staples in the Scottroad plaza for a good 20 minutes not seeing anyone helping customers. After a little while we came back to the front of the store ALL of there employes were at cash registers even... Read more

Was this review helpful? 0 0

  • May 05
  • Laptops and Tablets
  • Marina Del Rey, California
  • Laptop
  • 21
  • REVIEW RATING 4/5

Talked me into buying a new laptop even though the old one may not have been dead. Transferred data and proceeded to recycle the old computer to China immediately without giving me the old hard drive. Locked myself out with a password. They hung onto it for 3 weeks, did nothing and said my data could be recovered for $1700 using Seagate. Did not return my calls and their mysterious president... Read more

Was this review helpful? 0 0
  • From mobile
  • Staples
  • May 01
  • by anonymous
  • #629784

I come into store 0065 in Jamaica queens they have printed many of the same documents before now all of a sudden it's a problem now I showed them that it's my documents with my photo ID. Etc so what is the problem Add comment

  • Apr 27
  • Products
  • Lindsay, Ontario
  • Mask Respirator
  • 20
  • REVIEW RATING 4/5

An order of Safety masks where ordered and we were given a 2 week delivery notice. The mask were not delivered and they don't know where they are. They were delivered to the wrong address and signed by someone who doesn't work here. But now we have to wait till they can be found or place another order and wait another week. DON'T ORDER ANYTHING SAFETY RELATED OR IMPORTANT FROM STAPLES THEY ARE... Read more

Was this review helpful? 0 0
  • From mobile
  • Staples
  • Apr 26
  • by anonymous
  • #627486

Bought epson 410 printer worst product ever. Junk should not be sold. Add comment

Had an experience with Staples?

Write a review
Did not find what you were looking for?
 
×
You are reading about Staples.
Filing a new complaint about
×