1.7
  • helpful Manager1 votes
  • Let me know fairly soon1 votes
  • Waste of time6 votes
  • Misrepresentations in listing4 votes
  • Expensive2 votes
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  • 1 day ago
  • Computers
  • Dublin, Ohio
  • Printing Service
  • 3
  • REVIEW RATING 4/5

store in. cincinnati. I needed copies made for eeoc complaint I. am disabled two. employees in. copy. center refused they. said they were. making badges 1 guy said. I could go. over. to kinkos across parking lot. or use their copiers but I can't help you they. we're. not busy i. walked to kinkos spent. 100 dollars went. back. in staples told them. it. took. kinkos. 15 mins store was still.... Read more

Was this review helpful? 0 0

  • Jan 21
  • Computers
  • Riverside, California
  • Employees
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

The problem Its Staples They hire people with no experience in technology and tell them they need to charge $69.99 for "diagnostic" for every computer that touches the bench in addition employees are forced to achieve a Goal of $3000 per week in tech services and they are force to lie to customers about services when in reality they should be buying a new computer instead of getting it fixed.... Read more

Was this review helpful? 2 1

  • Jan 21
  • Accessories and programs
  • Silver Spring, Maryland
  • Paper
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I work for a very small engineering company. Recently, I bought several hundred dollars worth of merchandise from Staples (9440 Georgia Ave, Silver Spring), including 3 cases of paper that were advertised as buy 2, get 1 free. When I got to my car, I found that I had been overcharged for the paper. When I returned to the store, rather than accept the paper as a return and re-ring it properly, the... Read more

Was this review helpful? 0 0

  • Jan 19
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Costa Mesa, California
  • Usb Cable
  • 17
  • REVIEW RATING 3/5

I just went to buy a 16' USB cable at Staples. The online price (not a sale price) was $6.49 and the website stated that there were 4 in stock at my local store. When I arrived at the store I found the same item for $42.49. Are you kidding! I had to get a manager to pull up the item on their website so that they would match the price. I can appreciate a slight increase for in store prices,... Read more

Was this review helpful? 0 0

  • Jan 14
  • Shopping
  • Yonkers, New York
  • Office Supplies
  • 29
  • REVIEW RATING 4/5

Same terrible experience for our organization as well. Managers played hot-potato with the phone when I called in. I was promised a phone call notifying me of the arrival of my deliveries. 6 weeks later I walk into the store to speak with another manager who tell me the order was probably put back on the shelf-because that is the protocol if owners don't claim it. Managers here sound like... Read more

Was this review helpful? 0 1

  • Jan 04
  • Products
  • New York, New York
  • Omnitech Shredder
  • 2
  • 2
  • 59
  • REVIEW RATING 3/5

In an ad in today's paper, Staples offers an Omnitech 14 sheet shredder for $34.99 (with rebate). Sounds like a good deal. So despite the bad weather, I shlepped over to Staple (at 217 Broadway, NY NY). "Sorry, we don't have any" they said. Can I order it on line? No. Can a get a rain-check to get the product at the same price when it is back in stock. No. But they did have lots of... Read more

Was this review helpful? 1 3

  • Dec 31, 2014
  • Laptops and Tablets
  • Lakeland, Florida
  • Cash Deposit
  • 1
  • 1
  • 60
  • REVIEW RATING 4/5

12/13/2014 I paid Staples $1028 CASH deposit they required to purchase a new laptop. They promised delivery in 3 business days. The sales persons name was Mike. His manager was also involved in this transaction. I received an e-mail informing me that the order had been canceled on 12/22/2014 so I made a special trip to the store where I purchased the laptop on South Fla Ave in Lakeland,... Read more

Was this review helpful? 0 1

  • Dec 30, 2014
  • Laptops and Tablets
  • 100 Mile House, British Columbia
  • Samsung Galaxy Note Pro 12
  • 34
  • REVIEW RATING 4/5

Ordered a tablet, saw my order go through and was so excited for it! It was supposed to be here January 2nd, which would be great. I found another one for yhe same price at future shop but didn't try ti get it because i already ordered one from Staples. Guess what i found out today? They're out of stock and im not going to get it now! Why is there site not updated? Keep on track of things ... Read more

Was this review helpful? 0 1

  • Dec 29, 2014
  • Shipping
  • Packages
  • 2
  • 2
  • 48
  • REVIEW RATING 4/5

On Dec 22, I paid $32, $46, and $27 to have three packages shipped via 2nd Day Air. The Staples clerk told me the packages would arrive by the end of the day Dec 24. None of the packages arrived by the 24th, however. They all arrived 2 or 3 days late. When I called the phone number for "damaged, lost, or late" packages on my receipt, the Staples representative told me there was nothing they could... Read more

Was this review helpful? 0 0

  • Dec 19, 2014
  • Products
  • Eugene, Oregon
  • Envelopes
  • 1
  • 1
  • 57
  • REVIEW RATING 3/5

I was ordering envelopes for my wedding invites. I was told that Staples had back stocked them and they wouldn't arrive on time. I began to search other companies with a comparative price. I came across J.H. Clark offices that stated they had comparable envelopes for the same price with free shipping. When I clicked on their google shopping listing it re-directed me to Jam Paper. I went through... Read more

Was this review helpful? 0 4

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