1.7
  • Manager tried to be helpful1 votes
  • Helpful Manager1 votes
  • Friendliness of the cashiers1 votes
  • Waste of time9 votes
  • Misrepresentations in listing6 votes
  • Expensive4 votes
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  • 2 days ago
  • Internet
  • Port Chester, New York
  • Onsite Computer
  • 6
  • REVIEW RATING 4/5

The onsite computers are always extremely slow and leaves a customer wondering whether this is done deliberately in order to generate more revenue. I needed to print one page from my email and ended up spending $3.00 because of the long time it took to download each page. Also, you click on something and there is no reaction either, prompting me to sign out and sign back in. Then it worked. The... Read more

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  • Feb 28
  • Laptops and Tablets
  • Asus Laptop
  • 13
  • REVIEW RATING 3/5

I had acquired a high end ASUS laptop through staples for college. Upon buying it the person at cash convinced me that the extended warranty plan was with ASUS themselves, and not Staples, which is what I wanted. A year later I was having so much trouble with the computer that it was nearly impossible to do anything, so I brought it in. They insisted that no, it was with them, and I had to give... Read more

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  • Feb 26
  • Laptops and Tablets
  • Nacogdoches, Texas
  • Laptop
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

Okay, I bought a laptop for my son that had a $50 rebate on it. I got some printer paper that had a $4 rebate on it as well, but obviously I was more concerned with the fifty bucks. I got my receipt, and asked them how to collect the rebate. The EasyTech associate, who had started treating me like dirt the second I said I didn't want their warranty, said all the info was on the receipt and... Read more

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  • Feb 25
  • Furniture and Decor
  • Newport, Oregon
  • Desk Chair
  • 10
  • REVIEW RATING 3/5

I went into the Newport, Oregon Staples because I was interested in a desk chair that they had advertised in the local paper. I couldn't find it on the floor and was told that that was because they had sold the display model. Reluctantly they admitted that they had more of them in boxes but they acted as if it would be too much bother to get one down from the high rack it was on. I continued... Read more

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  • Feb 22
  • Accessories and programs
  • North York, Ontario
  • Samsung Printer Xpress M2020
  • 22
  • REVIEW RATING 5/5

Available in Store: Wednesday of this week I went to your website to see the in-store availability of a Samsung M2020 laser printer. The website said that 3 different nearby stores had at least 1 available in stock and the closest of the three stores had 2. Unfortunately when I got to the closest store it was closed due to emergency repairs. So I went to the next closest door it was out of... Read more

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  • Feb 19
  • Computers
  • Mcallen, Texas
  • Printing Service
  • 15
  • REVIEW RATING 4/5

My complain is about their printing services. Specially one their employees. Every single time I have gone to print anything bigger than a letter size paper this same lady that works at the printing services tells me she can't print it. Is either because resolution is too big, size doesn't fit their standard printing sizes or any other irrelevant reason. I have gone other times of the day when... Read more

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  • From mobile
  • Staples
  • Feb 14
  • by anonymous
  • #595003

The worst customer service - waited in line forever only to he told the post it notes I wanted to buy were a dot com purchase and didn't have a price so "she " couldn't sell it to me!!! Absolutely ridiculous! Waste of my time Add comment

  • Feb 13
  • Laptops and Tablets
  • Bensalem, Pennsylvania
  • Laptop
  • 15
  • REVIEW RATING 4/5

I bought a laptop from Staple on Thanksgiving deal and there was $50 mail in rebate associated with the offer. I send it online but they did not send me any check. When I followed up, they said that the offer did not exist. I have every bit of evidence that I bought the product and I have submitted the rebate but they said that they do not have any record for that.They consumed my 50 dollars. It... Read more

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  • From mobile
  • Staples
  • Feb 06
  • by anonymous
  • #591671

Driver was driving erratically at Scripps medical and cut off cars in the parking lot , cars that were waiting for people to cross in a crosswalk, he went around the mom and stroller so he could get to his next delivery - speeder Add comment

  • Feb 04
  • Appliances and Electronics
  • Indianapolis, Indiana
  • Ink Cartridge
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

My son purchased the wrong cartridge and could not find the receipt. I took it back to exchange it towards the purchase of the correct cartridge number. Staples would only return the lowest price of ninety days without the receipt. This cartridge was originally $21.99 when purchased seven days earlier. Price was $16.99. They would only return $8.99. In which I could use toward the new cartridge... Read more

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