Staples Complaints and Reviews

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Staples
Main address: MA 1702
1-800-378-2753, ,
  • 430+10 mobile complaints
  • $130K claimed losses
  • $298 average
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  • 19 hours ago
  • Desktop computers
  • Vista, California
  • Hp Laptop
  • 10

Bought my HP Pavilion G7 Laptop during their 2012 Black Friday sale. Bought the extended warranty along with the computer. Recently it has failed to illuminate the monitor, unable to use the computer. Called the local store and was told that they do not have a record of my warranty on file. They had sent me to a store in the next town over as the local store had run out of that particular model.... Read more

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  • From mobile
  • Staples
  • 1 day ago
  • by anonymous
  • #552444

Staples on inside corners of over the toilet cabinet caused CHEAP veneer To rip while installing. This thing cost me a LOT of money. The molding is chipped also. No mounting screws provided. After much work just to hang the *** thing? Now its broken.....I WILL NEVE BUY YOUR PRODUCTS AGAIN! TOTAL JUNK! I WILL MAKE MY OWN. Add comment

     

  • Oct 27
  • Laptops and Tablets
  • Woodstock, Ontario
  • Ipad
  • 26

I got an iPad from Woodstock staples for my birthday that came with a cracked screen on the side white part. I went back to try and return and am told its not their problem I dropped it and continue to argue with me and refuse to return it. when I never dropped it and don't appreciate being called a liar. The guy was the biggest *** I've ever met like I understand retail and sometimes you can't... Read more

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  • Oct 24
  • Computers
  • Brampton, Ontario
  • Pdf Booklet Printing
  • 22

I was at Staples located in Shopper's World Brampton two days ago. The printing department had no idea of printing a simple pdf booklet on a ledger size. They didn't know how to modify the print settings on their computer and they blamed the file format for that! - Once again I am talking about a simple pdf which I have printed at the same Staples location before. Obviously the staff has changed... Read more

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  • Oct 22
  • Computers
  • Nanaimo, British Columbia
  • Booklet
  • 22

Visited the local store and clerk just said "just do it one line with computer desk here" Just wanted pictures made into a booklet for about 30 members. The on line deal got so confusing and really expensive it was hard to get my idea across. The local staff had no idea how to help me. The connection over the internet was choppy and was interrupted several times. The party said they could see... Read more

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  • Oct 20
  • Computers
  • Pny Powerpack
  • 29

To Who it may concern, Hello my name is corey in danbury ct i saw the PNY-Power-Pack-T2200-2200mAh-1-Amp-White in front of the store and fell in love with it but i didnt bring enough cash with me to buy it , so being that i live in watertown ct which is five mins from the nearest staples i thought i would buy it there ... Read more

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  • Oct 17
  • Accessories and programs
  • Prince George, British Columbia
  • Logitech Mouse
  • 2
  • 2
  • 32

I purchased the Logitech M705 mouse on August 20th. It's been about a month and half and the mouse has already stopped working. Staples has a 30 day return/exchange policy. The manager at the Prince George Staples refused to take back the mouse even though it had stopped working. The cashier also told me that it would have been covered if i purchased their "extended coverage warranty". I... Read more

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  • Oct 16
  • Laptops and Tablets
  • Faulty Hp Laptop
  • 28

I purchased a computer (HP Envy) through Staples and was convinced to purchase the extended warranty. The hard drive of the computer failed two months later. Although it was "fixed" by the manufacturer, it had several reoccurring problems. After a year (when the extended warranty kicked in) the computer got to the point where it would persistently not start for multiple days. I contacted the... Read more

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  • Oct 15
  • Online Shopping
  • Scale Dlivery
  • 37

I (an American citizen) ordered a scale online from Staples and received an email confirmation of my order. Staples usually takes a long time to ship but it is free so I never complain about that. But after quite a few days I start to wonder where my scale is. I log into my account and see that the order was cancelled. I was never informed of this cancellation - I even checked my spam folder - it... Read more

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  • From mobile
  • Staples
  • Oct 13
  • by anonymous
  • #545773

How can a office supply company open at 9:00am? Business people need access to office supplies by at least 7:30am Add comment

 
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