Staples Complaints and Reviews

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Staples
Main address: MA 1702
1-800-378-2753, ,
  • 402+6 mobile complaints
  • $120K claimed losses
  • $303 average
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  • From mobile
  • Staples
  • 15 hours ago
  • by anonymous
  • #524567

Package went out for delivery at 6:39am waited all day for it now it's 12midnight and still on vehicle for delivery. Ups always takes forever when I order something. Add comment

  • From mobile
  • Staples
  • 1 day ago
  • by anonymous
  • #524286

Staples#953 at Union Square. Evelyn Cruz, she was yelling to customers. Awful assistant manager. I don't want to see her at the store.. Add comment

  • 1 day ago
  • Computers
  • Tech Service
  • 4

Our business was moving and we spent several thousand dollars on items and services. The items were good...but the tech services were awful...we even paid for technicians to come and look at our present system before moving...we heard nothing but "no problem"...when we actually tried to convert our system it was nothing short of a disaster...we ended up figuring out most of it on our own...they... Read more

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  • 1 day ago
  • Computers
  • Software Installation
  • 6

After taking my computer, an HP Touchsmart, in to their store in the Inverness area of Birmingham, Al. 5 or 6 (?) times, because they had installed Windows 8 on it and it still wouldn't work, they offered to uninstall it and reinstall Windows 7 for another $70. I had already spent several hundred dollars on this whole thing and just gave up. I seldom use the computer, but just use my Ipad or my... Read more

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  • 2 days ago
  • Products
  • School Supplies
  • 9

Went to store at 1125 E. Ogden Ave ,Naperville,Il 60563. I went to purchase school supplies because our church is Giving 60 book bags to children For the new school year. I came Because ad for folders were .17 The refused me at checkout for 60 there ad didn't specify a quantity. Aug 17,14 was sale paper I had. Manager was rude I didn't see a name tag for him he didn't make any eye contact... Read more

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  • Aug 17
  • Computers
  • Poor Customer Service
  • 4
  • 31

Went to the Staples in Brantford, Ontario, Canada to use the print center, wanted to access my email and print resumes. Got to computer and said it was locked to previous customer, I asked the attendant if she could reboot it and she said no just wait. Waited the 5 minutes til screen turned to "system waiting to reboot" ok... Asked her if she could reboot it herself she said no it'll be good in a... Read more

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  • Aug 16
  • Computers
  • Rude Cashier
  • 1
  • 16

Your store at 2631 Crossing Circle, Traverse City, Mi. 49685 charges too much money for each page faxed out of state. For four pages, I was charged $9.50. When I commented on this the cashier was very rude. I will make sure that other people know how your employees treat their customers. I also worked in the retail business for over thirty years and a lot of those years were in management. I am... Read more

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  • Aug 15
  • Accessories and programs
  • Brampton, Ontario
  • Coil Notebooks
  • 27

Staples advertised "80 page coil notebooks" for 5 CENTS each. Great offer ofcourse. What made it even better? The fact that they explicitly stated on their flyer next to this item "Guaranteed In-Stock". So I get to the store, and what do you know...They're sold out. I talk to the store manager and ask for some form of compensation, yet the best they could do is provide us with 2 of the notebooks... Read more

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  • Aug 15
  • Accessories and programs
  • Clemmons, North Carolina
  • Poor Delivery Service
  • 12

Tues, Aug. 12 I took a package in to be pickked up by UPS. I could tell immediately that the service was not going to be good, I stood at the UPS desk for some time before someone to acknowledge I was there. There was TWO people at the cash register up front really implying they had no idea what they were doing-I finally went up there to ask if someone worked in the UPS area. Finally someone... Read more

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  • Aug 14
  • Products
  • Rewards Program
  • 2
  • 18

Don't use Staples' printer cartridge program. Unless you are sure you will be able to redeem your Rewards a month later, the Rewards will expire, and you will be SOL (simply out of luck). This is not a customer friendly program and only benefits Staples. Recycle through Office Depot. Buy Office Depot or another office supply chain. Staples is not responsive of customer friendly. Buy Office Depot... Read more

Was this review helpful? 0 3
 
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