Staples Complaints and Reviews

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Staples
Main address: MA 1702
1-800-378-2753, ,
  • 406+7 mobile complaints
  • $120K claimed losses
  • $300 average
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  • 1 day ago
  • Laptops and Tablets
  • South Whittier, California
  • Printing Service
  • 3

Went to Staples and was going to get something printed from my iPad. They were unable to print it, then I tried to use my phone and it didn't work either, they said to use the computer at 30 cents per minute and 50 cents per copy.I said forget it and went to Office Depot where I had great customer service. They asked me to email it and then they printed it and charged 44 cents for 4 pages and I... Read more

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  • From mobile
  • Staples
  • 2 days ago
  • by anonymous
  • #527695

Horrible copy and print centre never gets their orders done right and on time and this is the fourth time this month this monopoly has screwed me over with no care to the world ! Add comment

  • From mobile
  • Staples
  • Aug 29
  • by anonymous
  • #527538

Horrible customer service, incompetent manager, laughing at my face, not shipped as it's supposed to! Don't ever go there!best buy has a better service! Add comment

  • Aug 27
  • Computers
  • Markham, Ontario
  • Shredders
  • 19

I purchased a shredder on staples.ca and requested to ship to a staples store near where I live. I went to pick up the shredder at the store when I received a call from one of the manager saying it was ready for pick up. I'm waiting in front of customer service for the pick up.. I see the cashier chatting with a guy from electronics department while I wait a good 10 mins. for the pick up. Finally... Read more

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  • Aug 25
  • Accessories and programs
  • Acton, Massachusetts
  • Computer Mouse
  • 26

I went to purchase a computer mouse at the Acton MA store and had just over $5 left on a staples gift card. the microsoft mouse had a sign that said it was $15 - I bought that and a package of pencils and handed over the card and $20 - I was asked for more money and without thinking I handed over another $20 - then I saw the receipt and I had been charged $30 for the mouse! I exchanged it and... Read more

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  • Aug 22
  • Computers
  • Andrews, Texas
  • Delivery
  • 2
  • 2
  • 8

Package went out for delivery at 6:39am waited all day for it now it's 12midnight and still on vehicle for delivery. Ups always takes forever when I order something. Read more

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  • From mobile
  • Staples
  • Aug 21
  • by anonymous
  • #524286

Staples#953 at Union Square. Evelyn Cruz, she was yelling to customers. Awful assistant manager. I don't want to see her at the store.. Add comment

  • Aug 21
  • Computers
  • Tech Service
  • 1
  • 1
  • 20

Our business was moving and we spent several thousand dollars on items and services. The items were good...but the tech services were awful...we even paid for technicians to come and look at our present system before moving...we heard nothing but "no problem"...when we actually tried to convert our system it was nothing short of a disaster...we ended up figuring out most of it on our own...they... Read more

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  • Aug 20
  • Computers
  • Software Installation
  • 1
  • 1
  • 17

After taking my computer, an HP Touchsmart, in to their store in the Inverness area of Birmingham, Al. 5 or 6 (?) times, because they had installed Windows 8 on it and it still wouldn't work, they offered to uninstall it and reinstall Windows 7 for another $70. I had already spent several hundred dollars on this whole thing and just gave up. I seldom use the computer, but just use my Ipad or my... Read more

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  • Aug 20
  • Products
  • School Supplies
  • 1
  • 1
  • 32

Went to store at 1125 E. Ogden Ave ,Naperville,Il 60563. I went to purchase school supplies because our church is Giving 60 book bags to children For the new school year. I came Because ad for folders were .17 The refused me at checkout for 60 there ad didn't specify a quantity. Aug 17,14 was sale paper I had. Manager was rude I didn't see a name tag for him he didn't make any eye contact... Read more

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