Staples Complaints and Reviews

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Staples
Main address: MA 1702
1-800-378-2753, ,
  • 384+3 mobile complaints
  • $120K claimed losses
  • $317 average
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  • 2 days ago
  • Computers
  • Victoria, British Columbia
  • Ipad Warranty
  • 1
  • 24

I bought my self an IPAD mini, and after searching in many stores, and prices, i went with staples because how they told me if i by there varanty is even better APPLE CARE. I asked all the questions what is it cover, what happens if it brakes +++ it sounded AWSOME so i went with it. The SURPRISE came 2 month after i bought it. One day i had some friend over, watching sports, drinking beer, when... Read more

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  • Jul 26
  • Computers
  • Wrong Documents Printing
  • 9

I just go to Staples 134-01 20th Avenue Queens NY 11356 on 07/26/2014 at 6 PM. They print 4 docs for me and one is wrong. They mistake file 1515-f-l with 1515-f-l 30. So they print two copies 1515-f-l 30 but not print 1515-f-l. I point it out and request them to correct it. They refuse to listen to me. They say they are not responsible for the mistake. Ask me to check my doc by public computer... Read more

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  • Jul 23
  • Accessories and programs
  • Albany, New York
  • Online Purchase
  • 20

I look up an item on line and it says 4 in stock in my store price $6.99 get there and the only choice is $15.49. This happens almost every time, HD card, mouse, wireless keyboard, thumb drives - this was a micro SD memory. They told me my item was a ship only so I called it up on my computer and showed them - 4 in stock - pick up today. Guess what - they found the item in inventory in back... Read more

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  • Jul 18
  • Accessories and programs
  • Somers Point, New Jersey
  • Hp Power Cord
  • 8

I went AGAIN to Staples in Somers Point NJ to replace for the 3rd time a broken power cord. Paid about $70 2 months ago. Again, no help. Buy another. Rude, unable to give me Staples Corporate phone number and I spoke with TWO managers. PC is 6 months old. THREE power cords and TWO batteries! The reason I spoke to 2 managers is because the original manager was having same complaint by another... Read more

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  • Jul 14
  • Shopping
  • Los Angeles, California
  • Property Damage Repair
  • 2
  • 20

Hello, My name is Yesenia Gutierrez and i just walked into your store in the century plaza in Inglewood CA, and was completely disappointed with the customer service provided. I went into the store to fax some papers, but being my first time i didn't know the process. Although it is a self-service center, I had asked for help in the process and all they told me was to follow directions on screen.... Read more

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  • Jul 10
  • Desktop computers
  • Miami, Florida
  • Computer Repair
  • 14

The worst possible experience at Staples on 32nd Avenue. I took in my computer on July 2nd and was told by Jaziel C. that all it needed with virus removal, which would take 48-72 hours and would cost $150, I promptly paid the $150 and waited ...and waited ... and waited for my computer. It is now July 10, eight days later and not only do I not have my computer, but no one tells me what the... Read more

Was this review helpful? 0 1

  • Jul 08
  • Computers
  • Defective Notebooks
  • 1
  • 18

The first computer was Acer Aspire that the hardward could not boot after 6 months of home use only. SINCE I did not purchase the extended warranty (which is now changed not sure how the company can do this to customers since they are violating the law) and it costed me $125.00 to send it to Acer USA and they fix it and it lasted another 7 months. I lost $750.00. The ACER ASPIRE WAS SOLD BY... Read more

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  • Jun 23
  • Computers
  • Shanor-Northvue, Pennsylvania
  • Pc
  • 2
  • 22

DO NOT BUY COMPUTERS FROM STAPLES _ NO WINDOWS KEY ON SYSTEMS _ 3-4 HOURS WITH MICROSOFT TECH SUPPORT TO ATTEMPT TO GET THE KEY> SCREWED IF YOU NEED TO RE INSTALL AT A LATER TIME>> THAT WINDOWS OPERATING SYSTEM IS THE BRUNT OF WHAT YOU PAY FOR AND THEY DONT GIVE IT TO YOU! SCAM @ STAPLES!!!DO NOT BUY COMPUTERS FROM STAPLES _ NO WINDOWS KEY ON SYSTEMS _ 3-4 HOURS WITH MICROSOFT TECH... Read more

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  • Jun 22
  • Software
  • Alexandria, Virginia
  • Tech Service
  • 2
  • 25

just wanna wright my story with staples tech service,and i say story because it took them 2 month to fix my computer and finally they did not fix any thing!!! OK I took my computer to them to fix whatever it needs to be fix they say that I need a virus removal and a new anti virus wish is not include in my insurance I agree and i paid 150$ for the virus removal, and 90$ for the anti virus and... Read more

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  • Jun 20
  • Appliances and Electronics
  • Tampa, Florida
  • Ink Cartridge Return Credit
  • 3
  • 46

Wow, I have not seen too many systems designed to trick you into thinking you are getting something as this one. Let me count the ways: 1 - rewards expire in 90 days, rather than the 180 that existed last time I read the fine print (service rep just confirmed this is new since march) 2 - no notice of this change in contract terms in #1 3 - redeeming toner cartridge credit is nearly impossible... Read more

Was this review helpful? 0 4
 
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