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Staples

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159 complaints

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In 1986, the first office superstore of the company was opened. The Staples' founder was Tom Stemberg. Staples is the world's largest company that provides office products. The company holds an ample stock of the technology and office supplies as well as furniture.

Staples offers its clients Binders and Accessories, Boards and Easels, Calendars and Planners, Cleaning and Breakroom, Computer Bags and Cases, Envelopes, Forms and Stamps, File Folders and Accessories, Paper and Pads, Writing and Correction, Tape, Clips and Rubber Bands, Batteries, Surge and UPS, Calculators and Office Machines, Cameras, Scanners, Frames, Drives, Memory and Storage, MP3 and Satellite Radio, Media and Accessories, Software, Telephone and Communication, Bookcases, Floor mats and Rugs, Chairs, Desk Accessories, Desks, File and Storage Cabinets and many much more. Please try to contact Staples Customer Service directly prior to posting any complaints on this site.

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Staples Complaints & Reviews

Staples Reviews

Marq
Staples limited Christmas gift return period

On December 2, 2011, I bought a PC from Staples in Timonium, Maryland, as a gift for my wife. Three days after Christmas, HP support determined that the PC’s Webcam did not work ...

#292133
Jan 26, 2012
29

Anonymous
Staples - Sold me used laptop with unerased personal data

I dont believe this really.bought a laptop from staples on fri.it was dell i-5 for 549.it had the seal broken when i asked they said it was a mistake and it is BRAND NEW and has ne...

#291719
Jan 24, 2012
44

Anonymous
Staples - Damaged packaged purchased insurance will not make right

On Dec. 9,2011 I shipped out my laptop to have the motherboard repaired and on the way to A cer in Temple Tx. my package got damaged and now Ups and Staples claim center will not...

#291621
Jan 24, 2012
22

Anonymous
Staples FAILING to do there job!

I'm so angry right now, it's hard to sit still and type. I have been waiting for months to find an external 3.0 usb HD at a great price. Ever since the floods, these driv...

#291240
Jan 23, 2012
42

Figster
Careful on Medical office furniture with Staples

I recently completed renovating an old house into a medical office. My nieghbor, an employee of staples, said he could get us a good deal. WITHOUT SHOPPING AROUND, I looked throu...

#291140
Jan 23, 2012
42

Anonymous
Staples - "We fix them"

This is the post on the window. I took them up on their offer. three returns to the "easytech" and my computer still has major problems. The first pickup was a flop, ...

#290781
Jan 21, 2012
47

Anonymous
Staples tryed to rip me off

I just went to Staples on Jan 19 2012 in Fairfield CA , to try to get a refund for a cross pen and pencil set that i had bought the day before. i went to tell an employee that i ne...

#290361
Jan 19, 2012
69

Toohappy10
Staples - Sold me a used ipod registered to anther person

The ipod was registered to someone else so iwas sold used ipod at a new price and never told it was referbished. I will never shop at staples again. when i took it back the guy kn...

#290243
Jan 19, 2012
78

Stefeilo
NEVER using Staples again

I am writing on behalf of our company Ei-Lo in regards to an order we had placed for a custom stamp. Initially I called and requested a lay out of how our stamps would look and wa...

#289945
Jan 18, 2012
66

Anonymous
Staples False Advertising

Yesterday (Sunday) a brand new ad came out from Staples. They advertised Turbo Tax Deluxe along with a free Quicken Starter Edition was available for $44.99 after mail-in rebates....

#289474
Jan 16, 2012
103

Mimi781
Staples now doesn't allow Instore Pickup for Photo Calendars

Every year I have made a photo collage calendar online through the staples website. I make it online, and pick it up in the store the next day. This year, I did the same thing, o...

#288781
Jan 13, 2012
84

Bobthegeek
Why Staples dropped me as a customer!

Had a very strange experience with a company today and thought I would share it.I have been a staples customer for well over a decade. I have a reseller account with a ...

#287927
Jan 10, 2012
154

Anonymous
Staples - Law Enforcement sensitive backpack lost!

Staples/UPS lost my package containing law enforcement sensitive equipment. They didn't start an investigation for two months, now neither company will take responsibility. N...

#287879
Jan 10, 2012
102

Anonymous
Staples associates lying about technical support and protection plans

When I purchased my TSPP 3yr plan in 2010, I was assured that if a problem were to occur I could bring my laptop back to the store's technical service center. That assurance was v...

#287869
Jan 10, 2012
133

Anonymous
Staples - Didn't accept online coupon!

I ordered several items and tried to use an online coupon I found on slickdeals. The order went through and 2 days later I get an email from staples saying my order had been cance...

#285957
Jan 03, 2012
166

Cc1
Staples cancelled order unexpectedly

Staples canceled my order without even telling me. I found out when I tried to track my order online. No email or notification received!Likeacoupon.com had a coupon fr...

#285410
Dec 31, 2011
176

Wownow2000
Staples Ship Center Through UPS

Never us Staples UPS shipping. The Staples Shipping Center has no idea what the UPS rules are for insuring and box and will sell you insurance without telling you that Staples has...

#284300
Dec 27, 2011
149

Anonymous
Staples - Everytime I shop in store the prices are different when I check out

I picked three items and when they checked me out all three items were different than what was advertisied where I picked them from. The cashier got rude when I said th...

#284082
Dec 26, 2011
181

Maxtrade
Horrible Customer Service at Staples

I bought a HP laptop DM4-2070US in August 2011 for my daughter back-to-school. Immediately she found out that the laptop keyboard would drop a few keystrokes when she types fast (...

#283582
Dec 23, 2011
192

RGFYV
Staples Sold Us Junk, Part II

After sitting on hold through the better part of an hour, I fianlly reached someone at corporate who claims to "represent the office of the President of Staples". Yeah...I'm su...

#282544
Dec 19, 2011
173

RGFYV
Staples Sold Us Junk...AGAIN!!

We bought an expensive paper shredder at the Staples store on North Ocean Avenue & Sunrise Hwy. in Patchogue, New York. It was a Staples brand, and cost about $115.00. We bought it...

#282485
Dec 19, 2011
203

Kms124
Staples- Inappropriate staff with no experiance

As a graphic/ print designer, the only print store I have nearby is a Staples so for the past four years I have been having my projects printed at Staples. Countless times I have b...

#282408
Dec 18, 2011
239

Anonymous
Staples - Bait 'n switch

Staples offered a computer tower for a great price. The flyer was in the Sunday paper (December 11, 2011) and we got to the store two hours after they opened. We asked to buy one...

#281532
Dec 14, 2011
243

MRBoston20
Fed up with inferior Staples brand products

After fighting with my ever-jamming Staples-brand stapler (ironic!) and its staples for several days, I finally realized it was defective. Upon reflection, I realized how many Stap...

#280605
Dec 10, 2011
215

Rosarino
Staples Rewards Program

The Staples Rewards Program is cynical because the rewards expire within 90 days. They expect their costumers to buy every three months in order to take advantage of rewards. In ad...

#280139
Dec 08, 2011
248

Kb654
Staples-no record of my Easy Rabate filed

I bought HP laptop from Staples in June and filled out the easy rebate on line within a day. I kept checking on status and it would always say it is being processed. I called Stap...

#279914
Dec 07, 2011
181

Anonymous
Staples - Customer Service if HORRIBLE

I needed a new battery and went to Staple. The first branch representative said it was necessary for him to bring my computer to his office (i.e. he needed to take information, in...

#279795
Dec 07, 2011
175

Tedk
Staples - Extended warranty and laptop replacement BS

I bought an HP laptop with extended warranty. I was told by the store manager that pushed the extended warranty that if I bought the 3 yr that in reality it would be a 4 yr because...

#279569
Dec 06, 2011
286

Cpxazn
Staples does not follow their own price match policy

I purchased a portable 1tb hard drive online from staples using two coupons. I then find that office depot's list price for the hard drive is lower than the one staples' we...

#278959
Dec 03, 2011
252

Cpxazn
Staples does not follow their own price match policy

I purchased a portable 1tb hard drive online from staples using two coupons. I then find that office depot's list price for the hard drive is lower than the one staples' website so...

#278836
Dec 02, 2011
227
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