Staples Complaints and Reviews

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Main address: MA 1702
1-800-378-2753, ,
  • 428+9 mobile complaints
  • $130K claimed losses
  • $298 average
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  • 23 hours ago
  • Other
  • Brampton, Ontario
  • Service
  • 10

I was at Staples located in Shopper's World Brampton two days ago. The printing department had no idea of printing a simple pdf booklet on a ledger size. They didn't know how to modify the print settings on their computer and they blamed the file format for that! - Once again I am talking about a simple pdf which I have printed at the same Staples location before. Obviously the staff has changed... Read more

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  • 2 days ago
  • Computers
  • Nanaimo, British Columbia
  • Booklet
  • 18

Visited the local store and clerk just said "just do it one line with computer desk here" Just wanted pictures made into a booklet for about 30 members. The on line deal got so confusing and really expensive it was hard to get my idea across. The local staff had no idea how to help me. The connection over the internet was choppy and was interrupted several times. The party said they could see... Read more

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  • Oct 20
  • Computers
  • Pny Powerpack
  • 21

To Who it may concern, Hello my name is corey in danbury ct i saw the PNY-Power-Pack-T2200-2200mAh-1-Amp-White in front of the store and fell in love with it but i didnt bring enough cash with me to buy it , so being that i live in watertown ct which is five mins from the nearest staples i thought i would buy it there ... Read more

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  • Oct 17
  • Accessories and programs
  • Prince George, British Columbia
  • Logitech Mouse
  • 2
  • 2
  • 24

I purchased the Logitech M705 mouse on August 20th. It's been about a month and half and the mouse has already stopped working. Staples has a 30 day return/exchange policy. The manager at the Prince George Staples refused to take back the mouse even though it had stopped working. The cashier also told me that it would have been covered if i purchased their "extended coverage warranty". I... Read more

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  • Oct 16
  • Laptops and Tablets
  • Faulty Hp Laptop
  • 24

I purchased a computer (HP Envy) through Staples and was convinced to purchase the extended warranty. The hard drive of the computer failed two months later. Although it was "fixed" by the manufacturer, it had several reoccurring problems. After a year (when the extended warranty kicked in) the computer got to the point where it would persistently not start for multiple days. I contacted the... Read more

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  • Oct 15
  • Online Shopping
  • Scale Dlivery
  • 32

I (an American citizen) ordered a scale online from Staples and received an email confirmation of my order. Staples usually takes a long time to ship but it is free so I never complain about that. But after quite a few days I start to wonder where my scale is. I log into my account and see that the order was cancelled. I was never informed of this cancellation - I even checked my spam folder - it... Read more

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  • From mobile
  • Staples
  • Oct 13
  • by anonymous
  • #545773

How can a office supply company open at 9:00am? Business people need access to office supplies by at least 7:30am Add comment


  • Oct 11
  • Computers
  • Misleading Advertisement
  • 29

Received e-mail this morning of fill bag and get 20 per cent off items in bag. Went to Watchung , NJ store after 12:00 noon and they were out of free bag. Told I would still get the 20 per cent off things I wished to buy. They did not have the ink for my printers nor two other items I came to the store to buy. What kind of operation is this? Staples runs an add and does not have supply on... Read more

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  • Oct 07
  • Computers
  • Printing Services
  • 22

This is the third time I tried to get my file printed from home. They gave me all sorts of suggestions when I called from work. I said, "None of this was available at 6 AM. You were closed. The web site should stand alone." There were four problems: 1) I couldn't get the price of a color copy 2) I created my job and then the price was wrong 3) When I went back to edit my job I was given only two... Read more

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  • Oct 05
  • Computers
  • Keswick, Ontario
  • D Link Repeater
  • 3
  • 3
  • 33

I used to buy all my office supplies from Staples but after I was in Keswick store I will not go any more they have a very bad non experience manger there his name is DAN he pissed me after he refused to return a D Link repeater AC750 to a different Visa card as the one I used it was a gift finished one wasn't with me as and I would not keep it after it was finish saying that is their policy I... Read more

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